Provision record
AWS · AWS Customer Agreement · View original document ↗

Fees, Late Payment Interest, and Fee Modification

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Document Record

What it is

AWS bills fees monthly, may increase fees for existing services with 30 days' notice, and may charge 1.5% monthly interest on late payments. Payments are due without setoff or counterclaim. AWS may accelerate billing frequency if it suspects fraud or non-payment risk.

This analysis describes what AWS's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The 30-day notice period for fee increases on existing services, combined with the mandatory arbitration clause, means customers who disagree with fee changes have limited procedural recourse and must accept or terminate services. The 1.5% monthly interest rate on late payments represents an annualized rate of approximately 18%, subject to applicable legal rate caps.

Consumer impact (what this means for users)

Under Section 3.1, the agreement authorizes AWS to increase fees for existing services with 30 days' advance notice and to charge 1.5% monthly interest on late payments. Payments must be made without setoff or counterclaim, and AWS may accelerate billing cycles if fraud or non-payment risk is reasonably suspected.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Dispute a Fee
    Within 30 days
    Before initiating arbitration to dispute a fee, send written notice to AWS's registered agent describing the claim. Disputes are subject to mandatory arbitration under Section 11.5(a) for customers contracting with Amazon Web Services, Inc.

Cross-platform context

See how other platforms handle Fees, Late Payment Interest, and Fee Modification and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
We calculate and bill fees and charges monthly. We may bill you more frequently for fees accrued if we reasonably suspect that your account is fraudulent or at risk of non-payment. All amounts payable by you under this Agreement will be paid to us without setoff or counterclaim, and without any deduction or withholding. We may increase or add new fees and charges for any existing Services you are using by giving you at least 30 days' prior notice. We may elect to charge you interest at the rate of 1.5% per month (or the highest rate permitted by law, if less) on all late payments.

Excerpt from AWS's Customer Agreement

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

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Provision details

Document information
Document
AWS Customer Agreement
Entity
AWS
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-014472
Document ID
CA-D-00674
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
9df8e129bfd7d38f49d5f527b5c87cb344da507e62f98112482fffa7af8bd0f0
Analysis generated
July 9, 2026 05:40 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: AWS
Document: AWS Customer Agreement
Record ID: CA-P-014472
Captured: 2026-07-09 05:40:32 UTC
SHA-256: 9df8e129bfd7d38f…
URL: https://conductatlas.com/platform/aws/aws-customer-agreement/provision/CA-P-014472/fees-late-payment-interest-and-fee-modification/
Accessed: Sept. 20, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does AWS's Fees, Late Payment Interest, and Fee Modification clause do?

The 30-day notice period for fee increases on existing services, combined with the mandatory arbitration clause, means customers who disagree with fee changes have limited procedural recourse and must accept or terminate services. The 1.5% monthly interest rate on late payments represents an annualized rate of approximately 18%, subject to applicable legal rate caps.

How does this clause affect you?

Under Section 3.1, the agreement authorizes AWS to increase fees for existing services with 30 days' advance notice and to charge 1.5% monthly interest on late payments. Payments must be made without setoff or counterclaim, and AWS may accelerate billing cycles if fraud or non-payment risk is reasonably suspected.

Is ConductAtlas affiliated with AWS?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by AWS.