AWS · AWS Customer Agreement · View original document ↗

Customer Responsibility for Account Security and Unauthorized Charges

High severity Unique · 0 of 325 platforms
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Recent governance activity AWS recorded 2 documented changes in the last 30 days.
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This analysis describes what AWS's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This allocation of responsibility defines the operational boundary between customer and provider accountability for account security. It establishes that AWS does not assume liability for unauthorized access once the account is provisioned to the customer.

Consumer impact (what this means for users)

Under this clause, customers must monitor and control all account access, including access granted to third parties and end users, and remain responsible for charges or activities occurring under the account regardless of authorization. Customers must ensure all end users comply with agreement obligations.

How other platforms handle this

Revolut Medium

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Anthropic Medium

We appreciate feedback, including ideas and suggestions for improvement or rating an Output in response to an Input ("Feedback"). If you rate an Output in response to an Input—for example, by using the thumbs up/thumbs down icon—we will store the related conversation as part of your Feedback. You ha...

TikTok Medium

Virtual Items Policy: This policy governs the access and use of Virtual Items (such as virtual coins and diamonds) on the Platform.

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▸ View Original Clause Language DOCUMENT RECORD
"
You are responsible for all activities that occur under your account, regardless of whether the activities are authorized by you or undertaken by you, your employees or a third party (including your contractors, agents or End Users). We and our affiliates are not responsible for unauthorized access to your account. You will ensure that all End Users comply with your obligations under this Agreement and that the terms of your agreement with each End User are consistent with this Agreement.

— Excerpt from AWS's AWS Customer Agreement

Provision details

Document information
Document
AWS Customer Agreement
Entity
AWS
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 9, 2026
Record ID
CA-P-005986
Document ID
CA-D-00674
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
6d114216458bb84e7194307cffc74be1120fd6e465c1ce76a207512b61effe42
Analysis generated
May 8, 2026 03:04 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: AWS
Document: AWS Customer Agreement
Record ID: CA-P-005986
Captured: 2026-05-08 03:04:08 UTC
SHA-256: 6d114216458bb84e…
URL: https://conductatlas.com/platform/aws/aws-customer-agreement/customer-responsibility-for-account-security-and-unauthorized-charges/
Accessed: May 20, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does AWS's Customer Responsibility for Account Security and Unauthorized Charges clause do?

This allocation of responsibility defines the operational boundary between customer and provider accountability for account security. It establishes that AWS does not assume liability for unauthorized access once the account is provisioned to the customer.

How does this clause affect you?

Under this clause, customers must monitor and control all account access, including access granted to third parties and end users, and remain responsible for charges or activities occurring under the account regardless of authorization. Customers must ensure all end users comply with agreement obligations.

Is ConductAtlas affiliated with AWS?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by AWS.