Auth0 · Auth0 Privacy Policy · View original document ↗

Marketing Communications and Opt-Out

Low severity Uncommon · 15 of 325 platforms
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Document Record

What it is

Okta may email you marketing messages about its products, and you can stop receiving these by clicking the unsubscribe link in any marketing email.

This analysis describes what Auth0's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Okta uses Marketo and other marketing automation tools to send targeted communications based on your behavioral profile, and the opt-out process is important to understand to avoid unwanted contact.

Consumer impact (what this means for users)

If you have provided your email to Okta — for example, by registering for a trial, downloading a resource, or filling out a contact form — your email address and behavioral data may be used to send you targeted marketing emails, which you can stop by using the unsubscribe link in any such email.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Within 10 days
    Click the unsubscribe link at the bottom of any Okta marketing email, or email Okta's privacy team requesting removal from marketing communications; CAN-SPAM requires processing within 10 business days.

How other platforms handle this

T-Mobile Medium

T-Mobile collects Customer Proprietary Network Information (CPNI), which is information about the quantity, technical configuration, type, destination, location, and amount of use of your service. T-Mobile may use your CPNI within its family of companies for the purpose of providing wireless telecom...

Verizon Medium

California law gives residents the right to know what personal information we collect, use, share or sell; to delete personal information under certain circumstances; to opt-out of the sale or sharing of their personal information; to correct inaccurate personal information; to limit the use and dis...

DraftKings Medium

We and our service providers and other vendors may record, monitor, and retain emails, chats, calls, and texts. By communicating with us, you consent to this recording, monitoring, and retention. We may use chatbot technology and other automated methods of communication.

See all platforms with this clause type →

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▸ View Original Clause Language DOCUMENT RECORD
"
We may use your personal data, including your name, email address, and information about your interactions with our websites and products, to send you marketing communications about Okta products and services. You can opt out of receiving marketing emails at any time by clicking the unsubscribe link in any marketing email or by contacting us directly.

— Excerpt from Auth0's Auth0 Privacy Policy

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

(1) REGULATORY FRAMEWORK: This provision implicates CAN-SPAM Act (15 U.S.C. §7704, requiring opt-out mechanism and 10-day processing period), CASL (Canadian Anti-Spam Legislation, requiring express consent for commercial electronic messages), GDPR Art. 6(1)(a) and Recital 47 (legitimate interest for existing customer marketing with right to object under Art. 21), and ePrivacy Directive Art. 13 (opt-in requirement for electronic direct marketing to individuals in the EU). Enforcement by FTC (CAN-SPAM), CRTC (CASL), and EU national DPAs. (2)

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    CAN-SPAM Act compliance for commercial email marketing, including opt-out processing requirements, is enforced by the FTC.
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
Colorado AI Act
US-CO
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US
VPPA
United States Federal

Provision details

Document information
Document
Auth0 Privacy Policy
Entity
Auth0
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 8, 2026
Record ID
CA-P-006481
Document ID
CA-D-00692
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
7467489294b6c3e5c585c1af9eb1550923af12e0ef92ef4d9ba87e44b4a4fce5
Analysis generated
May 8, 2026 10:38 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Auth0
Document: Auth0 Privacy Policy
Record ID: CA-P-006481
Captured: 2026-05-08 10:38:18 UTC
SHA-256: 7467489294b6c3e5…
URL: https://conductatlas.com/platform/auth0/auth0-privacy-policy/marketing-communications-and-opt-out/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

Other risks in this policy

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Frequently Asked Questions

What does Auth0's Marketing Communications and Opt-Out clause do?

Okta uses Marketo and other marketing automation tools to send targeted communications based on your behavioral profile, and the opt-out process is important to understand to avoid unwanted contact.

How does this clause affect you?

If you have provided your email to Okta — for example, by registering for a trial, downloading a resource, or filling out a contact form — your email address and behavioral data may be used to send you targeted marketing emails, which you can stop by using the unsubscribe link in any such email.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 15 platforms. See the full comparison.

Is ConductAtlas affiliated with Auth0?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Auth0.