Provision record
Auth0 · Auth0 Privacy Policy · View original document ↗

Product Data Carve-Out

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Document Record

What it is

This privacy policy only covers Okta's own website and marketing activities — if you log into an app using Okta or Auth0, your data there is handled under a separate agreement between Okta and that app's operator, not this policy.

This analysis describes what Auth0's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This clause creates a carve-out from the general privacy policy framework, establishing that customer-specific data processing obligations are defined through individual service agreements rather than through this public-facing policy. This distinction separates Okta's obligations as a data controller under this policy from its obligations as a processor under customer contracts.

Clause Stability Stable

0
Changes
3
Months Monitored
May 8, 2026
First Seen
May 8, 2026
Last Seen

Consumer impact (what this means for users)

If your personal data — including login history, device information, and access logs — is processed through an Okta-powered application, this policy does not protect you; you must seek rights through the application operator, who may have separate and less visible data practices.

Cross-platform context

See how other platforms handle Product Data Carve-Out and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
This Privacy Policy does not apply to personal data that Okta processes on behalf of its customers as a data processor or service provider in connection with Okta's identity products and platform services, which are governed by the applicable agreements between Okta and its customers.

Excerpt from Auth0's Privacy Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY FRAMEWORK: This carve-out implicates GDPR Art.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Provision details

Document information
Document
Auth0 Privacy Policy
Entity
Auth0
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 8, 2026
Record ID
CA-P-006476
Document ID
CA-D-00692
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
7467489294b6c3e5c585c1af9eb1550923af12e0ef92ef4d9ba87e44b4a4fce5
Analysis generated
May 8, 2026 10:38 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Auth0
Document: Auth0 Privacy Policy
Record ID: CA-P-006476
Captured: 2026-05-08 10:38:18 UTC
SHA-256: 7467489294b6c3e5…
URL: https://conductatlas.com/platform/auth0/auth0-privacy-policy/provision/CA-P-006476/product-data-carve-out/
Accessed: Aug. 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Auth0's Product Data Carve-Out clause do?

This clause creates a carve-out from the general privacy policy framework, establishing that customer-specific data processing obligations are defined through individual service agreements rather than through this public-facing policy. This distinction separates Okta's obligations as a data controller under this policy from its obligations as a processor under customer contracts.

How does this clause affect you?

If your personal data — including login history, device information, and access logs — is processed through an Okta-powered application, this policy does not protect you; you must seek rights through the application operator, who may have separate and less visible data practices.

Is ConductAtlas affiliated with Auth0?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Auth0.