Auth0 · Auth0 Privacy Policy · View original document ↗

Product Data Carve-Out

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Document Record

What it is

This privacy policy only covers Okta's own website and marketing activities — if you log into an app using Okta or Auth0, your data there is handled under a separate agreement between Okta and that app's operator, not this policy.

This analysis describes what Auth0's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Millions of end users authenticate through Okta-powered systems daily, but their authentication and access data is explicitly excluded from this policy, limiting their ability to directly exercise privacy rights against Okta.

Consumer impact (what this means for users)

If your personal data — including login history, device information, and access logs — is processed through an Okta-powered application, this policy does not protect you; you must seek rights through the application operator, who may have separate and less visible data practices.

Cross-platform context

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▸ View Original Clause Language DOCUMENT RECORD
"
This Privacy Policy does not apply to personal data that Okta processes on behalf of its customers as a data processor or service provider in connection with Okta's identity products and platform services, which are governed by the applicable agreements between Okta and its customers.

— Excerpt from Auth0's Auth0 Privacy Policy

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

(1) REGULATORY FRAMEWORK: This carve-out implicates GDPR Art. 28 (processor obligations), GDPR Art. 26 (joint controller arrangements where applicable), CCPA/CPRA §1798.140(j) (service provider definition), and raises questions under GDPR Arts. 12-22 regarding which entity is the appropriate contact for data subject rights. The Irish DPC and UK ICO are primary enforcement authorities for EU/UK data subjects. (2)

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The carve-out may constitute an unfair or deceptive practice under FTC Act Section 5 if consumers cannot identify who controls their identity data or how to exercise rights.
    File a complaint →

Provision details

Document information
Document
Auth0 Privacy Policy
Entity
Auth0
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 8, 2026
Record ID
CA-P-006476
Document ID
CA-D-00692
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
7467489294b6c3e5c585c1af9eb1550923af12e0ef92ef4d9ba87e44b4a4fce5
Analysis generated
May 8, 2026 10:38 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Auth0
Document: Auth0 Privacy Policy
Record ID: CA-P-006476
Captured: 2026-05-08 10:38:18 UTC
SHA-256: 7467489294b6c3e5…
URL: https://conductatlas.com/platform/auth0/auth0-privacy-policy/product-data-carve-out/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Auth0's Product Data Carve-Out clause do?

Millions of end users authenticate through Okta-powered systems daily, but their authentication and access data is explicitly excluded from this policy, limiting their ability to directly exercise privacy rights against Okta.

How does this clause affect you?

If your personal data — including login history, device information, and access logs — is processed through an Okta-powered application, this policy does not protect you; you must seek rights through the application operator, who may have separate and less visible data practices.

Is ConductAtlas affiliated with Auth0?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Auth0.