10 Total
0 High severity
5 Medium severity
5 Low severity
Summary

This privacy policy governs Okta's collection and use of personal information from individuals who visit Okta's website, register for trials, attend events, or use Okta's identity and access management services. The policy establishes that Okta collects name, email, company information, device identifiers, and behavioral data, and authorizes sharing this information with advertising partners and third-party service providers. Individuals in California, the EU, and the UK may submit requests to access, delete, or opt out of certain data processing activities by contacting privacy@okta.com.

Technical / Legal Breakdown

This document is Okta's Privacy Policy governing the collection, use, sharing, and retention of personal data by Okta, Inc. and its subsidiaries including Auth0, across Okta's websites, marketing activities, and customer-facing identity platforms; the stated legal bases for processing include contractual necessity, legitimate interests, consent, and compliance with legal obligations. The policy states that Okta collects personal data including identifiers, usage data, device and log data, and professional information, and the terms authorize sharing this data with service providers, business partners, advertising networks, and in connection with corporate transactions such as mergers or acquisitions. Notably, the policy covers both Okta's own website visitor data and its role as a data processor for enterprise customers deploying Okta or Auth0 products, creating a layered data relationship where end users of enterprise deployments are governed by their employer's or developer's privacy terms rather than this policy directly; the practical scope of Okta's data controller role versus processor role may require independent evaluation depending on the specific product context. The policy engages GDPR and UK GDPR for EU and UK residents, CCPA and CPRA for California residents, and other applicable global privacy frameworks; material compliance considerations include the adequacy of disclosed cross-border data transfer mechanisms, the granularity of consent for marketing and analytics cookies, and the clarity of data subject rights procedures for individuals accessing Okta or Auth0 services through enterprise deployments.

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2 important changes detected

3 versions captured · Last updated: June 2026

What changed Auth0 updated a single sentence in their privacy policy on June 2, 2026. The change removed quotation marks around 'How to Contact Okta' in a sentence describing how individuals in the EEA, UK, or Switzerland can submit data protection complaints. The updated language now reads: 'using the contact information described in the "How to Contact Okta" section below.' This is a formatting correction with no operational change to the complaint process or contact procedures.
Why this matters This change is a formatting correction with no material operational impact on how individuals in the EEA, UK, or Switzerland submit data protection complaints or access Auth0's contact information. The updated policy continues to direct individuals to the same 'How to Contact Okta' section for DPF Principles-related inquiries and complaints. No action is required by users.
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What changed Auth0 removed a space before the period at the end of a sentence about opting out of third-party cookies and device identifiers. The substance of what consumers can do remains unchanged, but the text now ends with a period instead of a space followed by a period. This is a formatting correction with no impact on your actual privacy rights or opt-out options.
Why this matters This change is a minor formatting correction to Auth0's privacy policy and does not affect your rights, data protections, or ability to opt out of third-party cookies and device tracking. The substance of the opt-out guidance remains identical to before the update. No action is needed in response to this change.
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Recent Provision Changes Jun 2, 2026

Added (5)
Personal Data Collection Scope Medium

Provides comprehensive transparency about the scope and sources of data collection, including new category of inferred data derived from collected information.

California Resident Privacy Rights (CCPA/CPRA) Low

Separates California-specific CCPA/CPRA rights from general GDPR/CCPA provisions, reflecting distinct regulatory requirements and providing state-specific guidance.

EU and UK Data Subject Rights Low

Separates European data protection rights from CCPA/CPRA and provides specific DPO contact information for exercising rights, enhancing compliance transparency for EU/UK/Swiss users.

Corporate Transaction Data Transfer Low

Explicitly addresses personal data handling during M&A activities and commits to notification, clarifying data subject rights during corporate transitions.

Children's Privacy Low

Establishes clear COPPA-compliant policy regarding children's data collection and removal procedures for accidental collection.

Removed (2)
Data Subject Rights (GDPR and CCPA)

Replaced by separate, jurisdiction-specific provisions for California (CCPA/CPRA) and EU/UK/Swiss rights, allowing for more tailored regulatory compliance disclosures.

Marketing Communications and Opt-Out

Removed standalone provision suggesting marketing communications handling is now covered under broader data usage and subject rights sections in current version.

Modified (5)
Data Controller vs. Processor Dual-Role Distinction

Expanded to explicitly define the data controller vs. processor distinction with concrete examples and clarified that customer privacy policies govern processing in processor role.

Third-Party Data Sharing for Advertising and Analytics

Significantly expanded scope to include comprehensive list of service provider categories beyond just advertising and analytics partners.

Cross-Border Data Transfers

Added specific geographic focus on EEA, UK, and Switzerland; changed framing from conditional safeguards to affirmative reliance on Standard Contractual Clauses and European Commission approval.

Cookie and Tracking Technology Use

Expanded to explicitly include web beacons and pixel tags, clarified purpose as device recognition and personalization, added note about third-party tracking, and added browser settings adjustment option.

Data Retention

Added detailed framework for retention determination including consideration of data sensitivity, harm risk, processing purposes, and legal requirements.

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Medium — 5 provisions
Low — 5 provisions

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Mapped Governance Frameworks

CCPA/CPRA
California, USA
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Connecticut Data Privacy Act Amendments
US-CT
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CAN-SPAM
United States Federal
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DMA
European Union
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FTC Act Section 5
United States Federal
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GDPR
European Union
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Indiana Consumer Data Protection Act
US-IN
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Kentucky Consumer Data Protection Act
US-KY
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Universal Opt-Out Mechanism Expansion 2026
US
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VPPA
United States Federal
View official text ↗
Archival ProvenanceSource & Archival Record
Last Captured June 2, 2026 21:13 UTC
Capture Method Automated scheduled archival capture
Document ID CA-D-000692
Version ID CA-V-003354
SHA-256 991083ac1bdfdd16ec1ef6312ad7206da1cdc0ae9700fb42ab0b7f485e8ba656
✓ Snapshot stored ✓ Text extracted ✓ Change verified ✓ Hash verified

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