Provision record
Atlassian · Atlassian Privacy Policy · View original document ↗

Children Under 16 Service Prohibition

High severity High confidence Explicit document language Common · 282 of 352 platforms

Key Facts

Will Atlassian take steps to delete personal information if a child under 16 provides it?
Atlassian's Services are not intended for anyone under the age of 16, and Atlassian will take steps to delete personal information if it becomes aware a child under 16 has provided it.
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This analysis describes what Atlassian's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Atlassian commits to deleting personal information from under-16 users upon awareness, but the obligation is triggered only by Atlassian's awareness, not by automatic detection.

Interpretive note: The excerpt contains two independent legal propositions: the prohibition on use by under-16s and the deletion obligation upon awareness. Both are stated in the canonical claim as the excerpt is brief; the conditional nature of the deletion obligation is noted in omitted_material.

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 4244 other provisions on other platforms.

Consumer impact (what this means for users)

Children under 16 are not permitted to use Atlassian's Services, and Atlassian will delete their personal information if it learns they have provided it.

How other platforms handle this

Tinder Medium

You may not display any personal contact, banking, or peer-to-peer payment information, whether in relation to you or any other person (for example, names, home addresses or postcodes, telephone numbers, email addresses, URLs, credit/debit card...)

ActiveCampaign Medium

Bypass or ignore instructions contained in our robots.txt file that controls automated access to portions of our Services;

Mailchimp Medium

Host Content on our servers for any purpose other than for your use of the Service.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Our Services are not intended for use by anyone under the age of 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information.

Excerpt from Atlassian's Privacy Policy

Applicable regulations

CFAA
United States Federal
DSA
European Union

Provision details

Document information
Document
Atlassian Privacy Policy
Entity
Atlassian
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 12, 2026
Record ID
CA-P-057473
Document ID
CA-D-00708
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
8a1c5acb713e644f1bae9303aa9bc97bc64e447bd57ce9ec70ff0d9b296b971e
Analysis generated
May 8, 2026 04:39 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Atlassian
Document: Atlassian Privacy Policy
Record ID: CA-P-057473
Captured: 2026-05-08 04:39:00 UTC
SHA-256: 8a1c5acb713e644f…
URL: https://conductatlas.com/platform/atlassian/atlassian-privacy-policy/provision/CA-P-057473/children-under-16-service-prohibition/
Accessed: Aug. 18, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Atlassian's Children Under 16 Service Prohibition clause do?

Atlassian commits to deleting personal information from under-16 users upon awareness, but the obligation is triggered only by Atlassian's awareness, not by automatic detection.

How does this clause affect you?

Children under 16 are not permitted to use Atlassian's Services, and Atlassian will delete their personal information if it learns they have provided it.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 282 platforms. See the full comparison.

Is ConductAtlas affiliated with Atlassian?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Atlassian.