Provision record
Asana · Asana Terms of Service · View original document ↗

Indemnification

Medium severity Medium confidence Explicit document language Common · 228 of 352 platforms
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Document Record

What it is

If your use of Asana causes Asana to face legal claims or costs, you agree to cover those expenses.

This analysis describes what Asana's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This clause means you could be personally responsible for Asana's legal fees and damages if something you do on the platform results in a lawsuit or claim against the company.

Interpretive note: Enforceability of this indemnification clause against individual consumers may be limited in EU, UK, and other jurisdictions with unfair contract terms protections; applicability is context and jurisdiction dependent.

Clause Stability Stable

0
Changes
3
Months Monitored
May 10, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 936 other provisions on other platforms.

Change history

modified Jul 11, 2026

Scope expanded to include affiliates, members, shareholders, contractors, representatives; added "DEFEND" obligation; broadened triggers to include violations of applicable law and user submissions; changed to all-caps formatting.

View full change record →
added May 23, 2026

New comprehensive indemnification clause shifts liability risk to users for any claims connected with service use, user content, or terms violations.

View full change record →

Consumer impact (what this means for users)

This indemnification provision creates potential personal financial liability for users whose actions on the platform result in third-party claims against Asana, including the cost of Asana's legal defense. For individual users, this is most relevant in cases of content uploaded or actions taken that infringe third-party rights.

How other platforms handle this

Instacart Medium

Any access to or use of the Services or goods through your account by others, including your spouse, dependents, Recipients, and any access by AI Agents you enable or that operate on your behalf...

Runway Medium

You agree that the provisions in this section will survive any termination of your Account, the Agreement and/or your access to the Services.

Chegg Medium

These indemnity obligations shall survive any expiration or termination of your relationship with Chegg.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
You agree to indemnify and hold harmless Asana and its officers, directors, employees, and agents from and against any claims, disputes, demands, liabilities, damages, losses, and costs and expenses, including, without limitation, reasonable legal and accounting fees arising out of or in any way connected with (i) your access to or use of the Services, (ii) your User Content, or (iii) your violation of these Terms.

Excerpt from Asana's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

REGULATORY LANDSCAPE: Indemnification clauses in consumer-facing terms engage general contract law and may interact with consumer protection regulations in EU and UK jurisdictions where such clauses may be considered unfair contract terms under applicable directives.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Asana Terms of Service
Entity
Asana
Document last updated
May 5, 2026
Tracking information
First tracked
May 10, 2026
Last verified
May 10, 2026
Record ID
CA-P-009574
Document ID
CA-D-00557
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
fde5067b7f13b04974439db94f00843b24bc4cfb8cee46769c99ce7ed1c1192a
Analysis generated
May 10, 2026 20:05 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Asana
Document: Asana Terms of Service
Record ID: CA-P-009574
Captured: 2026-05-10 20:05:14 UTC
SHA-256: fde5067b7f13b049…
URL: https://conductatlas.com/platform/asana/asana-terms-of-service/provision/CA-P-009574/indemnification/
Accessed: Aug. 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Asana's Indemnification clause do?

This clause means you could be personally responsible for Asana's legal fees and damages if something you do on the platform results in a lawsuit or claim against the company.

How does this clause affect you?

This indemnification provision creates potential personal financial liability for users whose actions on the platform result in third-party claims against Asana, including the cost of Asana's legal defense. For individual users, this is most relevant in cases of content uploaded or actions taken that infringe third-party rights.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 228 platforms. See the full comparison.

Is ConductAtlas affiliated with Asana?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Asana.