You cannot use Asana for illegal activity, scrape the platform with automated tools, or resell access to the service to others.
This analysis describes what Asana's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Violations of these terms can result in immediate account termination, which is particularly significant for organizations that rely on Asana for core business operations.
New section establishes baseline behavioral standards and prohibitions against unauthorized automated access and commercial exploitation of the service.
View full change record →These restrictions define the boundaries of permitted use and violations can trigger account suspension or termination under the sole discretion termination provision. Users integrating third-party tools or using automation should confirm their use cases are covered under Asana's API Terms.
How other platforms handle this
Your use of certain Services may also be subject to acceptable use policies, available at xfinity.com/policies. For example, our Acceptable Use for Xfinity Internet Policy is available at xfinity.com/Corporate/Customers/Policies/HighSpeedInternetAUP.
You may not use the Service in a manner that violates any applicable laws or regulations, interferes with or disrupts AT&T's network, harms other users, or in ways that AT&T determines in its sole discretion are excessive, abusive, or otherwise inconsistent with AT&T's network management practices.
You may not access or use, or help another person to access or use our Services in any of the following circumstances: In violation of any applicable law or regulation. To develop products or services that compete with our Services, including to develop or train any artificial intelligence, machine ...
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"You agree not to misuse the Services. For example, you must not, and must not attempt to, use the services to: do anything unlawful, misleading, malicious, or discriminatory; disable, interfere with or circumvent any aspect of the Services; use automated means to access the Services or collect any information from the Services except as permitted through our API in accordance with our API Terms; sell, resell, license, sublicense, distribute, make available, or otherwise commercially exploit the Service or make the Service available to any third party; modify, copy, adapt, translate, reverse engineer, disassemble or decompile any part of the Service.— Excerpt from Asana's Asana Terms of Service
REGULATORY LANDSCAPE: Acceptable use provisions in platform terms engage general contract law and may interact with computer fraud and abuse statutes (such as the US Computer Fraud and Abuse Act) where unauthorized access or circumvention of technical controls is involved. The FTC's oversight of consumer protection is relevant where enforcement of these terms may affect access to paid services. GOVERNANCE EXPOSURE: Low to Medium. The acceptable use restrictions are broadly consistent with industry standard SaaS terms. The prohibition on automated access except through the approved API is operationally relevant for organizations running integrations or data pipelines through Asana. Violations could result in account termination, creating operational risk. JURISDICTION FLAGS: The prohibition on circumventing technical controls may engage the Computer Fraud and Abuse Act in the US and similar statutes in other jurisdictions. Organizations in the EU should note that automated processing restrictions may interact with GDPR data portability rights in edge cases. CONTRACT AND VENDOR IMPLICATIONS: IT and integration teams should confirm that all automated workflows and third-party integrations are conducted through Asana's official API and comply with API Terms. Procurement teams should ensure vendor integrations with Asana are authorized and documented to avoid inadvertent acceptable use violations. COMPLIANCE CONSIDERATIONS: Organizations using Asana integrations or automation should conduct a periodic review of those workflows against current acceptable use terms, particularly after Asana updates its terms or API policies. Legal teams should confirm that resale or sublicensing of Asana functionality (such as through client portals) is not inadvertently prohibited by this clause.
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Violations of these terms can result in immediate account termination, which is particularly significant for organizations that rely on Asana for core business operations.
These restrictions define the boundaries of permitted use and violations can trigger account suspension or termination under the sole discretion termination provision. Users integrating third-party tools or using automation should confirm their use cases are covered under Asana's API Terms.
ConductAtlas has identified this type of provision across 14 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Asana.