Asana · Asana Terms of Service · View original document ↗

Acceptable Use Restrictions

Low severity High confidence Explicitdocumentlanguage Rare · 8 of 325 platforms
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Recent governance activity Asana recorded 2 documented changes in the last 30 days.
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Document Record

What it is

You cannot use Asana for illegal activity, scrape the platform with automated tools, or resell access to the service to others.

This analysis describes what Asana's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Violations of these terms can result in immediate account termination, which is particularly significant for organizations that rely on Asana for core business operations.

Consumer impact (what this means for users)

These restrictions define the boundaries of permitted use and violations can trigger account suspension or termination under the sole discretion termination provision. Users integrating third-party tools or using automation should confirm their use cases are covered under Asana's API Terms.

How other platforms handle this

Adyen Medium

You agree to comply with Adyen's Acceptable Use Policy, as updated from time to time, which forms part of these Terms and Conditions. Adyen reserves the right to update the Acceptable Use Policy at any time.

Venmo Medium

You may not use the Venmo services for any illegal purpose, to send money to any person or organization on a government sanctions list, for gambling, for purchasing or selling illegal goods or services, or for any activity that violates applicable law. You may not use Venmo for commercial transactio...

Atlassian Medium

Customer and its Users must use the Products in accordance with the Atlassian Acceptable Use Policy. Customer is responsible for ensuring that Users comply with this Agreement and the Atlassian Acceptable Use Policy.

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▸ View Original Clause Language DOCUMENT RECORD
"
You agree not to misuse the Services. For example, you must not, and must not attempt to, use the services to: do anything unlawful, misleading, malicious, or discriminatory; disable, interfere with or circumvent any aspect of the Services; use automated means to access the Services or collect any information from the Services except as permitted through our API in accordance with our API Terms; sell, resell, license, sublicense, distribute, make available, or otherwise commercially exploit the Service or make the Service available to any third party; modify, copy, adapt, translate, reverse engineer, disassemble or decompile any part of the Service.

— Excerpt from Asana's Asana Terms of Service

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

REGULATORY LANDSCAPE: Acceptable use provisions in platform terms engage general contract law and may interact with computer fraud and abuse statutes (such as the US Computer Fraud and Abuse Act) where unauthorized access or circumvention of technical controls is involved. The FTC's oversight of consumer protection is relevant where enforcement of these terms may affect access to paid services. GOVERNANCE EXPOSURE: Low to Medium. The acceptable use restrictions are broadly consistent with industry standard SaaS terms. The prohibition on automated access except through the approved API is operationally relevant for organizations running integrations or data pipelines through Asana. Violations could result in account termination, creating operational risk. JURISDICTION FLAGS: The prohibition on circumventing technical controls may engage the Computer Fraud and Abuse Act in the US and similar statutes in other jurisdictions. Organizations in the EU should note that automated processing restrictions may interact with GDPR data portability rights in edge cases. CONTRACT AND VENDOR IMPLICATIONS: IT and integration teams should confirm that all automated workflows and third-party integrations are conducted through Asana's official API and comply with API Terms. Procurement teams should ensure vendor integrations with Asana are authorized and documented to avoid inadvertent acceptable use violations. COMPLIANCE CONSIDERATIONS: Organizations using Asana integrations or automation should conduct a periodic review of those workflows against current acceptable use terms, particularly after Asana updates its terms or API policies. Legal teams should confirm that resale or sublicensing of Asana functionality (such as through client portals) is not inadvertently prohibited by this clause.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable regulations

CFAA
United States Federal
DSA
European Union

Provision details

Document information
Document
Asana Terms of Service
Entity
Asana
Document last updated
May 5, 2026
Tracking information
First tracked
May 10, 2026
Last verified
May 10, 2026
Record ID
CA-P-009572
Document ID
CA-D-00557
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
fde5067b7f13b04974439db94f00843b24bc4cfb8cee46769c99ce7ed1c1192a
Analysis generated
May 10, 2026 20:05 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Asana
Document: Asana Terms of Service
Record ID: CA-P-009572
Captured: 2026-05-10 20:05:14 UTC
SHA-256: fde5067b7f13b049…
URL: https://conductatlas.com/platform/asana/asana-terms-of-service/acceptable-use-restrictions/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

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Frequently Asked Questions

What does Asana's Acceptable Use Restrictions clause do?

Violations of these terms can result in immediate account termination, which is particularly significant for organizations that rely on Asana for core business operations.

How does this clause affect you?

These restrictions define the boundaries of permitted use and violations can trigger account suspension or termination under the sole discretion termination provision. Users integrating third-party tools or using automation should confirm their use cases are covered under Asana's API Terms.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 8 platforms. See the full comparison.

Is ConductAtlas affiliated with Asana?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Asana.