Anthropic · Claude.ai Terms of Service · View original document ↗

Limitation of Liability Cap

High severity Medium confidence Explicitdocumentlanguage Uncommon · 19 of 343 platforms
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Recent governance activity Anthropic recorded 2 documented changes in the last 30 days.
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This analysis describes what Anthropic's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This limitation establishes the maximum financial exposure Anthropic accepts for service-related claims, defining the scope of potential damages recovery regardless of claim type or alleged harm. The operational effect is to establish a defined liability ceiling for dispute resolution.

Interpretive note: The phrase 'to the extent permitted by law' preserves statutory limits on enforceability in EU, UK, and certain US state jurisdictions, meaning the cap's practical effect depends on the user's location and the nature of the harm claimed.

Clause Stability Stable

0
Changes
3
Months Monitored
Apr 4, 2026
First Seen
May 9, 2026
Last Seen
This clause type exists across 912 other provisions on other platforms.

Consumer impact (what this means for users)

Users' recoverable damages for any claims under the terms are restricted to the greater of amounts paid in the preceding 12 months or $100. This mechanism applies across all claim categories, including breach of implied warranty claims.

How other platforms handle this

Synthesia Medium

To the maximum extent permitted by applicable law, in no event will Synthesia's aggregate liability to you under or in connection with this Agreement exceed the total fees paid or payable by you to Synthesia in the twelve (12) month period immediately preceding the event giving rise to the claim. In...

ConvertKit Medium

To the maximum extent permitted by applicable law, Kit shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting ...

Pinterest Medium

To the maximum extent permitted by applicable law, Pinterest shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, res...

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▸ View Original Clause Language DOCUMENT RECORD
"
TO THE EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF ANTHROPIC, AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS AND LICENSORS, FOR ANY CLAIMS UNDER THESE TERMS, INCLUDING FOR ANY IMPLIED WARRANTIES, IS LIMITED TO THE GREATER OF THE AMOUNT YOU PAID US IN THE PRIOR TWELVE (12) MONTHS FOR THE SERVICES OR $100.

— Excerpt from Anthropic's Claude.ai Terms of Service

Applicable regulations

EU AI Act - High Risk Provisions
EU
FTC Act Section 5
United States Federal

Provision details

Document information
Document
Claude.ai Terms of Service
Entity
Anthropic
Document last updated
May 5, 2026
Tracking information
First tracked
May 9, 2026
Last verified
May 10, 2026
Record ID
CA-P-002123
Document ID
CA-D-00011
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
b10681ed0556f33fd77bdd0ca8d5a1d1e02616dab9696dadd177f042a3770d68
Analysis generated
May 9, 2026 14:35 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Anthropic
Document: Claude.ai Terms of Service
Record ID: CA-P-002123
Captured: 2026-05-09 14:35:38 UTC
SHA-256: b10681ed0556f33f…
URL: https://conductatlas.com/platform/anthropic/claudeai-terms-of-service/limitation-of-liability-cap/
Accessed: June 10, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Anthropic's Limitation of Liability Cap clause do?

This limitation establishes the maximum financial exposure Anthropic accepts for service-related claims, defining the scope of potential damages recovery regardless of claim type or alleged harm. The operational effect is to establish a defined liability ceiling for dispute resolution.

How does this clause affect you?

Users' recoverable damages for any claims under the terms are restricted to the greater of amounts paid in the preceding 12 months or $100. This mechanism applies across all claim categories, including breach of implied warranty claims.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 19 platforms. See the full comparison.

Is ConductAtlas affiliated with Anthropic?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Anthropic.