Provision record
Anthropic · Anthropic Consumer Terms · View original document ↗

Pro-Rata Retention for Partial Use During Cancellation Period

Common · 172 of 343 platforms
Stay ahead of the changes
Track Anthropic and hear on the next check after its terms change. We check daily where we can, and show you where we can't.
Share 𝕏 Share in Share 🔒 PDF
ⓘ

This analysis describes what Anthropic's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Anyscale

In the event of any such termination, Anyscale will refund to Customer a pro-rata portion of the Fees that have been prepaid but unused for the applicable Platform Services.

Teachable

Teachable may, in its exclusive and sole discretion, refuse to refund the amounts paid...in the event that Students have used all or part of the digital downloads purchased...

Zoom

If under applicable Law you have a time period to terminate your Services based on a right of withdrawal, or a cooling-off period, you may request to terminate the affected Services in accordance with applicable Law and, if applicable, receive a pro rata refund...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
If you have used the Services during the 7-day cancellation period, and wish to cancel the Subscription, you can still do so by following the process in Section (4)(a) above, but we may retain an amount which is in proportion to what has been provided until you have communicated us your withdrawal from these Terms, in comparison with the full coverage of the Subscription.

Excerpt from Anthropic's Consumer Terms

Provision details

Document information
Document
Anthropic Consumer Terms
Entity
Anthropic
Date stated by the document
Oct. 8, 2025
As printed in Anthropic’s text (version CA-V-007720), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
May 12, 2026
Text quoted from version
CA-V-002532, captured May 12, 2026
Record ID
CA-P-062992
Document ID
CA-D-000785
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-002532)
3695c83771fa0819d8b3a86fff159a029dd0cd59a848dbc2332e177e3a4abf03
Analysis generated
May 12, 2026 15:09 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-002532, captured May 12, 2026 (checked Oct. 6, 2026)
Not the current version. The document's current version is CA-V-007720, captured Oct. 21, 2026; this clause has not been re-checked against it.
Citation Record
Entity: Anthropic
Document: Anthropic Consumer Terms
Record ID: CA-P-062992
Version: CA-V-002532
Captured: 2026-05-12 06:56:09 UTC
SHA-256: 3695c83771fa0819…
URL: https://conductatlas.com/platform/anthropic/anthropic-consumer-terms/provision/CA-P-062992/pro-rata-retention-for-partial-use-during-cancellation-period/
Accessed: Nov. 1, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

Other risks in this policy

Get the weekly coverage letter

Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.

Frequently Asked Questions

What does Anthropic's Pro-Rata Retention for Partial Use During Cancellation Period clause do?

The clause states: “If you have used the Services during the 7-day cancellation period, and wish to cancel the Subscription, you can still do so by following the process in Section (4)(a) above, but we may retain an amount which is in proportion to what has been provided until you have communicated us …”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 172 platforms. See the full comparison.

Is ConductAtlas affiliated with Anthropic?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Anthropic.