Provision record
Amplitude · Amplitude Terms of Service · View original document ↗

Operational Data Use

Medium severity Medium confidence Explicit document language Common · 288 of 352 platforms
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Document Record

What it is

Amplitude collects data about how your business uses its platform and can use that information for its own purposes, including building better products, separate from the data you send Amplitude about your own customers.

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This analysis describes what Amplitude's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This clause establishes that Amplitude acts as an independent data controller for Operational Data, meaning the protections that apply to your Customer Data do not automatically extend to this category of data.

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Interpretive note: The precise scope of what constitutes Operational Data is not exhaustively defined in the ToS, creating some ambiguity about the full range of data Amplitude may collect and use independently.

Consumer impact (what this means for users)

Businesses should be aware that usage behavior on the Amplitude platform is collected and used by Amplitude for its own product development purposes, and this use is not governed by the same Customer Data protections in the agreement. This may require disclosure in your own end-user privacy notices depending on jurisdiction.

How other platforms handle this

Tinder Medium

we may share data between our affiliates for the safety and security of our users and may take necessary actions if we believe you have violated these Terms, including banning you from our Services and/or our affiliates' services...

Skillshare Medium

Whenever we transfer personal data internationally, we use tools and transfer agreements to: make sure the data transfer complies with applicable law; and help to give your data the same level of protection as it has in the EU...

Squarespace Medium

Each payment processor uses and processes your complete payment information in accordance with its applicable privacy policy (Stripe and PayPal).

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Amplitude may collect and use data related to Customer's use of the Services ('Operational Data') for Amplitude's own business purposes, including to maintain, improve, and develop Amplitude's products and services. Operational Data does not include Customer Data.

Excerpt from Amplitude's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: This provision implicates GDPR Article 5 (purpose limitation and data minimization) and Article 6 (lawful basis for processing) for EU-based customers and their data subjects, as Amplitude's independent use of Operational Data …

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
DMA
European Union
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US
VPPA
United States Federal

Provision details

Document information
Document
Amplitude Terms of Service
Entity
Amplitude
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 10, 2026
Record ID
CA-P-008874
Document ID
CA-D-00701
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
817b215ec9c2d62f8a06d9cdbf2578bcd2420a5bb576a8c3d47d42c01f7028ab
Analysis generated
May 8, 2026 00:14 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Amplitude
Document: Amplitude Terms of Service
Record ID: CA-P-008874
Captured: 2026-05-08 00:14:28 UTC
SHA-256: 817b215ec9c2d62f…
URL: https://conductatlas.com/platform/amplitude/amplitude-terms-of-service/provision/CA-P-008874/operational-data-use/
Accessed: Sept. 26, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Amplitude's Operational Data Use clause do?

This clause establishes that Amplitude acts as an independent data controller for Operational Data, meaning the protections that apply to your Customer Data do not automatically extend to this category of data.

How does this clause affect you?

Businesses should be aware that usage behavior on the Amplitude platform is collected and used by Amplitude for its own product development purposes, and this use is not governed by the same Customer Data protections in the agreement. This may require disclosure in your own end-user privacy notices depending on jurisdiction.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 288 platforms. See the full comparison.

Is ConductAtlas affiliated with Amplitude?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Amplitude.