Provision record
Amazon Marketplace · Amazon Privacy Notice · View original document ↗

Generative AI Model Development Using Customer Data

High severity Unique · 0 of 352 platforms
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Document Record

What it is

The notice states that Amazon uses customer personal information, including data collected through ordinary use of Amazon Services, to develop and deploy generative AI models and services. A separate Generative AI Development Disclosure is referenced for additional detail.

This analysis describes what Amazon Marketplace's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes that customer personal data collected through standard Amazon Service interactions is within scope for generative AI model training and deployment. The full scope of data categories, retention periods, and opt-out mechanisms for this use case depends on the separately referenced Generative AI Development Disclosure, which is not reproduced in this notice.

Recent Activity

This document changed recently

Medium Aug 9, 2026

The updated privacy notice explicitly discloses that Amazon uses machine learning and artificial intelligence to support and enhance customer experience, including developing and deploying generative AI models and services. Under the revised policy, your personal information may be used for these AI development purposes. Amazon added a reference to its Generative AI Development Disclosure for additional details on how data is used in this context. You can review the Generative AI Development Disclosure linked in the updated privacy notice for more specific information about AI model development.

View change record →

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Navigate to Amazon's Data Privacy Queries portal. Submit a request to access or delete your personal information to the extent required by applicable law in your jurisdiction.

If You Do Nothing

Personal information collected through Amazon Services will be used for generative AI model development and deployment as described in the notice and the referenced Generative AI Development Disclosure

Cross-platform context

See how other platforms handle Generative AI Model Development Using Customer Data and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of the Amazon Services. In so doing, we use machine learning and artificial intelligence to support and enhance the customer experience across our products and services. This includes using data to develop or deploy our generative AI models and services. See our Generative AI Development Disclosure for more information.

Excerpt from Amazon Marketplace's Amazon Privacy Notice

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1.

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Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • FTC
    The FTC has authority over unfair or deceptive data practices and has issued guidance on AI-related consumer data use relevant to this provision.
    File a complaint →

Provision details

Document information
Document
Amazon Privacy Notice
Entity
Amazon Marketplace
Document last updated
May 5, 2026
Tracking information
First tracked
Sept. 13, 2026
Last verified
Sept. 13, 2026
Record ID
CA-P-00027000
Document ID
CA-D-00027
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
ce99f8802c742b292cd3c74cbc8282c37b51c2ec58d23e179af458f8462e0eae
Analysis generated
September 13, 2026 02:01 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Amazon Marketplace
Document: Amazon Privacy Notice
Record ID: CA-P-00027000
Captured: 2026-09-13 02:01:02 UTC
SHA-256: ce99f8802c742b29…
URL: https://conductatlas.com/platform/amazon-marketplace/amazon-privacy-notice/generative-ai-model-development-using-customer-data/
Accessed: Sept. 14, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Amazon Marketplace's Generative AI Model Development Using Customer Data clause do?

This provision establishes that customer personal data collected through standard Amazon Service interactions is within scope for generative AI model training and deployment. The full scope of data categories, retention periods, and opt-out mechanisms for this use case depends on the separately referenced Generative AI Development Disclosure, which is not reproduced in this notice.

Is ConductAtlas affiliated with Amazon Marketplace?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Amazon Marketplace.