“When you accept a booking request, or receive a booking confirmation through the Airbnb Platform, you are entering into a contract directly with the Guest, and are responsible for delivering the Host Service under the terms and at the price specified in your Listing.”
This analysis describes what Airbnb's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The formation of a direct Host–Guest contract means that Airbnb is not the contracting party for service delivery, and the Host bears direct contractual responsibility for fulfilling the booking.
The updated Terms of Service no longer explicitly state that users must be at least 18 years old to book a reservation or host a place on Airbnb. Previously, this age requirement was stated as a binding community policy. The removal of this language creates operational uncertainty about Airbnb's age eligibility requirements and enforcement. While Airbnb's actual booking and hosting practices may not have changed, users can no longer point to an explicit contractual age restriction in the published terms.
View change record →As a Host, accepting or receiving confirmation of a booking creates a direct contract with the Guest that obligates you to deliver the Host Service at the terms and price in your listing.
How other platforms handle this
To the extent permitted by law, where the goods or services (as applicable) are supplied in trade within the meaning of the Fair Trading Act 1986, the parties agree to contract out of sections 9, 12A, 13, and 14(1) of that Act.
To the extent that any provisions in the Business Terms of Service conflict with these Terms, the Business Terms of Service shall govern to the extent of the conflict.
Regardless of who terminates these Terms, both you and Snap continue to be bound by Sections 2, 3 (to the extent any additional terms and conditions would, by their terms, survive), and 6 - 25 of the Terms.
"When you accept a booking request, or receive a booking confirmation through the Airbnb Platform, you are entering into a contract directly with the Guest, and are responsible for delivering the Host Service under the terms and at the price specified in your Listing.Excerpt from Airbnb's Terms of Service
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The formation of a direct Host–Guest contract means that Airbnb is not the contracting party for service delivery, and the Host bears direct contractual responsibility for fulfilling the booking.
As a Host, accepting or receiving confirmation of a booking creates a direct contract with the Guest that obligates you to deliver the Host Service at the terms and price in your listing.
ConductAtlas has identified this type of provision across 297 platforms. See the full comparison.
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