Provision record
Airbnb · Airbnb Terms of Service · View original document ↗

Arbitration proceedings and exchanged information remain confidential

Medium severity Explicitdocumentlanguage Common · 210 of 352 platforms
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Recent governance activity Airbnb recorded 2 documented changes in the last 30 days.
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This analysis describes what Airbnb's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Recent Activity

This document changed recently

High Jun 10, 2026

The updated Terms of Service no longer explicitly state that users must be at least 18 years old to book a reservation or host a place on Airbnb. Previously, this age requirement was stated as a binding community policy. The removal of this language creates operational uncertainty about Airbnb's age eligibility requirements and enforcement. While Airbnb's actual booking and hosting practices may not have changed, users can no longer point to an explicit contractual age restriction in the published terms.

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Clause Stability Stable

0
Changes
3
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 2638 other provisions on other platforms.

How other platforms handle this

Runway Medium

the Federal Arbitration Act, 9 U.S.C. § 1 et seq., will govern the interpretation and enforcement of this Arbitration Agreement and any arbitration proceedings.

Lyft Medium

the Demand must: (1) describe the factual and legal nature and basis of the claim or dispute; (2) set forth the specific relief sought; and (3) include the name, mailing and email addresses, and phone number of the party bringing the claim.

Wise Medium

Neither you nor we may elect arbitration of any claims seeking only individualized relief asserted by you or us in small claims court, so long as the action remains in that court and is not removed or appealed de novo...

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▸ View Original Clause Language DOCUMENT RECORD
"
To the extent provided by applicable law, and except to the extent that any party to the arbitration seeks to enforce any final award in a court of competent jurisdiction, the arbitration proceedings and any information exchanged during the proceeding shall remain confidential.

Excerpt from Airbnb's Terms of Service

Applicable regulations

FAA
United States Federal

Provision details

Document information
Document
Airbnb Terms of Service
Entity
Airbnb
Document last updated
May 5, 2026
Tracking information
First tracked
May 10, 2026
Last verified
May 10, 2026
Record ID
CA-P-022017
Document ID
CA-D-00075
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
37ba96a6f259d822ff1e23e1a14c98b352e38a80fcb07b11940b09b4df5b361c
Analysis generated
May 10, 2026 03:49 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Airbnb
Document: Airbnb Terms of Service
Record ID: CA-P-022017
Captured: 2026-05-10 03:49:29 UTC
SHA-256: 37ba96a6f259d822…
URL: https://conductatlas.com/platform/airbnb/airbnb-terms-of-service/provision/CA-P-022017/arbitration-proceedings-and-exchanged-information-remain-confidential/
Accessed: July 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Airbnb's Arbitration proceedings and exchanged information remain confidential clause do?

The clause states: “To the extent provided by applicable law, and except to the extent that any party to the arbitration seeks to enforce any final award in a court of competent jurisdiction, the arbitration proceedings and any information exchanged during the proceeding shall remain confidential.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 210 platforms. See the full comparison.

Is ConductAtlas affiliated with Airbnb?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Airbnb.