Provision record
AI21 Labs · AI21 Labs Terms of Use · View original document ↗

Training Data Use from User Inputs

High severity Common · 217 of 352 platforms
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Document Record

What it is

AI21 Labs can use the text or data you send through their services to train and improve their AI models, unless your enterprise contract specifically says they cannot.

This analysis describes what AI21 Labs's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The clause establishes AI21's operational right to incorporate user-generated data into its model development and improvement processes. The provision specifies that this authorization is subject to modification only through separate written agreement, creating a default data use scope that applies absent a specific contractual carve-out.

Recent Activity

This document changed recently

Medium Jun 16, 2026

The updated terms remove the explicit "Your Opt-Out Rights" button that previously allowed users to opt out of data sales and targeted advertising. In its place, the revised language establishes a general cookie consent framework requiring users to click "Accept" to allow cookies for site navigation, usage analysis, and marketing efforts. Users retain the ability to choose not to allow certain cookie types, but the prior dedicated opt-out mechanism for data sales and targeted advertising is no longer explicitly described in the accessible terms interface. If you wish to control cookie preferences, you can click on the cookie settings to modify consent for different types of cookies; however, strictly necessary cookies cannot be declined as they are required for core website functionality.

View change record →

Consumer impact (what this means for users)

Your inputs — including potentially sensitive business data or personal information — may be used by AI21 to train their AI models unless you negotiate a specific contractual prohibition, which is only realistically available to enterprise customers.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Email privacy@ai21.com requesting deletion of your data and specifying that you object to use of your inputs for model training. Reference your account details and the specific data you want deleted.

How other platforms handle this

Chegg Medium

If you use a feature of our Services that is integrated with, facilitated by, or otherwise assisted by artificial intelligence...your inputs are "User Content" and the outputs of that service are "Chegg Content"...

Tinder Medium

This is still Your Content, and you are responsible for it and its accuracy, as well as your use of it on our Services and any and all decisions made, actions taken, and failures to take action based on Your Content.

GitHub Medium

We generate new information from other data we collect to derive likely preferences or other characteristics. For instance, we infer your general geographic location based on your IP address.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
AI21 may use inputs, outputs, and other data provided through the Services to improve, train, and develop its models and Services, unless you have entered into a separate written agreement with AI21 that expressly prohibits such use.

Excerpt from AI21 Labs's Terms of Use

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY FRAMEWORK: This provision implicates GDPR Art.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Applicable regulations

EU AI Act
European Union
California AB 2013 AI Training Data Transparency
US-CA
Colorado AI Act
US-CO
EU AI Act - High Risk Provisions
EU
GDPR
European Union
Texas AI Act
Texas, USA
Trump Executive Order on AI Policy Framework
US

Provision details

Document information
Document
AI21 Labs Terms of Use
Entity
AI21 Labs
Document last updated
May 5, 2026
Tracking information
First tracked
April 30, 2026
Last verified
April 30, 2026
Record ID
CA-P-004119
Document ID
CA-D-00461
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
200410fbfe8d45547f3fd75da4be775c9976bd30375ad7c5fc3b502d2ae35721
Analysis generated
April 30, 2026 06:20 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: AI21 Labs
Document: AI21 Labs Terms of Use
Record ID: CA-P-004119
Captured: 2026-04-30 06:20:21 UTC
SHA-256: 200410fbfe8d4554…
URL: https://conductatlas.com/platform/ai21-labs/ai21-labs-terms-of-use/provision/CA-P-004119/training-data-use-from-user-inputs/
Accessed: Sept. 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does AI21 Labs's Training Data Use from User Inputs clause do?

The clause establishes AI21's operational right to incorporate user-generated data into its model development and improvement processes. The provision specifies that this authorization is subject to modification only through separate written agreement, creating a default data use scope that applies absent a specific contractual carve-out.

How does this clause affect you?

Your inputs — including potentially sensitive business data or personal information — may be used by AI21 to train their AI models unless you negotiate a specific contractual prohibition, which is only realistically available to enterprise customers.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 217 platforms. See the full comparison.

Is ConductAtlas affiliated with AI21 Labs?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by AI21 Labs.