Which regulatory agencies enforce this type of clause?

{'agency': 'FTC', 'reason': 'The FTC has authority over deceptive or unfair AI-generated content in commerce and has issued guidance on AI use in advertising and consumer-facing applications.', 'complaint_url': 'https://reportfraud.ftc.gov/'}, {'agency': 'State_AG', 'reason': 'State Attorneys General have authority to investigate harmful or deceptive AI-generated content under state consumer protection statutes, and the sole responsibility clause does not insulate users from state enforcement.', 'complaint_url': 'https://www.naag.org/find-my-ag/'}

What is the severity of this clause?

ConductAtlas classifies this Acceptable Use Policy and Content Restrictions clause as high severity. Severity reflects the magnitude of rights affected, the breadth of users impacted, and the degree of discretion the platform retains.

Do other platforms have similar clauses?

Yes. ConductAtlas has identified similar Acceptable Use Policy and Content Restrictions clauses across approximately 2 other tracked platforms. You can compare how platforms differ on this clause type in the cross-platform comparison view.

Acceptable Use Policy and Content Restrictions — AI21 Labs

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What it is

You are responsible for making sure everything you do with AI21's services is legal and does not harm others — AI21 places the compliance burden on you.

Clause Stability Highly Volatile

Change

Month Monitored

Apr 30, 2026

First Seen

Apr 30, 2026

Last Seen

This clause has changed once in 1 month of monitoring.

Change history

modified Apr 30, 2026

Severity increased from high to high, but the provision text remains identical; the actual change is the severity rating elevation from medium to high.

View full change record →

Consumer impact (what this means for users)

If you use AI21's services to generate content that inadvertently violates a law — such as privacy regulations or consumer protection rules — you bear sole legal responsibility, not AI21, even if the AI produced the content automatically.

Cross-platform context

See how other platforms handle Acceptable Use Policy and Content Restrictions and similar clauses.

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Why it matters (compliance & risk perspective)

By making users solely responsible for legal compliance, AI21 shifts significant liability to users for any regulatory violations arising from AI-generated content, including privacy law violations or consumer protection breaches.

View original clause language

You may not use the Services to generate content that is illegal, harmful, deceptive, hateful, or that violates the rights of others. You are solely responsible for ensuring your use of the Services complies with all applicable laws and regulations, including those related to privacy, intellectual property, and consumer protection.

Institutional analysis (Compliance & legal intelligence)

(1) REGULATORY FRAMEWORK: This clause engages the EU AI Act (Regulation 2024/1689) which imposes transparency and risk management obligations on AI deployers, not just providers — meaning businesses using AI21's API may be classified as AI deployers with independent compliance obligations. GDPR Art. 5 (purpose limitation, data minimization) applies to any personal data processed through AI21's services. FTC Act Section 5 applies to deceptive AI-generated content in commerce. COPPA applies if AI21's services are used to generate content targeting children. (2)

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Applicable agencies

FTC

The FTC has authority over deceptive or unfair AI-generated content in commerce and has issued guidance on AI use in advertising and consumer-facing applications.
File a complaint →
State AG

State Attorneys General have authority to investigate harmful or deceptive AI-generated content under state consumer protection statutes, and the sole responsibility clause does not insulate users from state enforcement.
File a complaint →

Provision details

Document information

Document

AI21 Labs Terms of Use

Entity

AI21 Labs

Document last updated

April 29, 2026

Tracking information

First tracked

April 30, 2026

Last verified

April 30, 2026

Record ID

CA-P-004125

Document ID

CA-D-00461

Evidence Provenance

Source URL

https://www.ai21.com/terms-of-use

Wayback Machine

View archived versions →

SHA-256

200410fbfe8d45547f3fd75da4be775c9976bd30375ad7c5fc3b502d2ae35721

Verified

✓ Snapshot stored ✓ Change verified

How to Cite

ConductAtlas Policy Archive
Entity: AI21 Labs | Document: AI21 Labs Terms of Use | Record: CA-P-004125
Captured: 2026-04-30 06:20:21 UTC | SHA-256: 200410fbfe8d4554…
URL: https://conductatlas.com/platform/ai21-labs/ai21-labs-terms-of-use/acceptable-use-policy-and-content-restrictions/
Accessed: May 2, 2026

Classification

Severity

High

Acceptable Use Policy and Content Restrictions