You give up your right to sue AI21 as part of a group lawsuit (class action) and agree to resolve disputes privately through arbitration instead of in court.
This analysis describes what AI21 Labs's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The clause establishes a bilateral dispute resolution framework that channels all disagreements into individual arbitration proceedings, which affects how disputes are adjudicated and the procedural mechanisms available to parties.
The updated terms remove the explicit "Your Opt-Out Rights" button that previously allowed users to opt out of data sales and targeted advertising. In its place, the revised language establishes a general cookie consent framework requiring users to click "Accept" to allow cookies for site navigation, usage analysis, and marketing efforts. Users retain the ability to choose not to allow certain cookie types, but the prior dedicated opt-out mechanism for data sales and targeted advertising is no longer explicitly described in the accessible terms interface. If you wish to control cookie preferences, you can click on the cookie settings to modify consent for different types of cookies; however, strictly necessary cookies cannot be declined as they are required for core website functionality.
View change record →You cannot join with other affected users to sue AI21 in a class action, and you must pursue any claims through private arbitration, which is generally more expensive and less favorable for individual consumers with small-value claims.
How other platforms handle this
If, however, this Class Action Waiver is deemed invalid or unenforceable with respect to a particular Dispute...neither you nor Chegg will be entitled to arbitration of such Dispute.
you agree that before taking any formal action, you will contact us at dispute-notice@asana.com and provide a brief, written description of the dispute and your contact information...
Before filing any legal action, you agree to work together with us to resolve all potential disputes respectfully and amicably.
"You agree to resolve any disputes with AI21 on an individual basis and waive any right to bring or participate in a class action lawsuit or class-wide arbitration. Any disputes shall be resolved through binding arbitration rather than in court, except as otherwise required by applicable law.Excerpt from AI21 Labs's Terms of Use
(1) REGULATORY FRAMEWORK: Mandatory arbitration clauses and class action waivers are governed by the Federal Arbitration Act (FAA) in the U.S.
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
Search "[your state] attorney general consumer complaint" to find your state's direct complaint form
Coinbase's User Agreement includes a mandatory arbitration clause that most users may not have reviewed. Here is what the clause states and how the opt-out process works.
561 arbitration provisions across 197 platforms. ConductAtlas tracks how dispute resolution is being restructured across the internet.
Get the research letter
Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.
The clause establishes a bilateral dispute resolution framework that channels all disagreements into individual arbitration proceedings, which affects how disputes are adjudicated and the procedural mechanisms available to parties.
You cannot join with other affected users to sue AI21 in a class action, and you must pursue any claims through private arbitration, which is generally more expensive and less favorable for individual consumers with small-value claims.
ConductAtlas has identified this type of provision across 206 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by AI21 Labs.