Which regulatory agencies enforce this type of clause?

{'agency': 'FTC', 'reason': 'The FTC can act under Section 5 if data retention practices are materially inconsistent with disclosed policies or create unreasonable risk of harm to consumers.', 'complaint_url': 'https://reportfraud.ftc.gov/'}

What is the severity of this clause?

ConductAtlas classifies this Data Retention Periods clause as medium severity. Severity reflects the magnitude of rights affected, the breadth of users impacted, and the degree of discretion the platform retains.

Do other platforms have similar clauses?

Yes. ConductAtlas has identified similar Data Retention Periods clauses across approximately 1 other tracked platforms. You can compare how platforms differ on this clause type in the cross-platform comparison view.

Data Retention Periods — AI21 Labs

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What it is

AI21 keeps your personal data for as long as they say they need it for their services, which is not defined by a specific time period. When they no longer need it, they will delete or anonymize it.

Consumer impact (what this means for users)

AI21 does not commit to specific deletion timelines for most data categories, meaning your personal information — including API usage logs and account data — could be retained indefinitely as long as AI21 claims a business need.

Cross-platform context

See how other platforms handle Data Retention Periods and similar clauses.

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Why it matters (compliance & risk perspective)

Without specific retention periods stated per data category, it is difficult for users or regulators to hold AI21 accountable to GDPR's data minimization and storage limitation principles.

View original clause language

We retain personal information for as long as necessary to provide our Services and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need to use personal information, we will delete or anonymize it or, if this is not possible, we will securely store your personal information and isolate it from any further use until deletion is possible.

Institutional analysis (Compliance & legal intelligence)

(1) REGULATORY FRAMEWORK: GDPR Art. 5(1)(e) (storage limitation principle) requires data not be kept longer than necessary; GDPR Art. 13(2)(a) requires retention periods or criteria to be disclosed to data subjects at collection. CCPA does not mandate specific retention periods but requires disclosure of retention practices. Israeli Privacy Protection Regulations (Data Security) 2017 impose retention requirements on sensitive data. Enforcement authority: EU national DPAs, CPPA. (2)

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Applicable agencies

FTC

The FTC can act under Section 5 if data retention practices are materially inconsistent with disclosed policies or create unreasonable risk of harm to consumers.
File a complaint →

Provision details

Document information

Document

AI21 Labs Privacy Policy

Entity

AI21 Labs

Document last updated

April 29, 2026

Tracking information

First tracked

April 30, 2026

Last verified

April 30, 2026

Record ID

CA-P-004114

Document ID

CA-D-00460

Evidence Provenance

Source URL

https://www.ai21.com/privacy-policy

Wayback Machine

View archived versions →

SHA-256

4abc7ff0d7779bee955894a99670d17aadf5332ce2786437f3a3b85a2497adc3

Verified

✓ Snapshot stored ✓ Change verified

How to Cite

ConductAtlas Policy Archive
Entity: AI21 Labs | Document: AI21 Labs Privacy Policy | Record: CA-P-004114
Captured: 2026-04-30 06:15:21 UTC | SHA-256: 4abc7ff0d7779bee…
URL: https://conductatlas.com/platform/ai21-labs/ai21-labs-privacy-policy/data-retention-periods/
Accessed: May 2, 2026

Classification

Severity

Medium

Data Retention Periods