AI21's services are only for users 18 and older, and they do not intentionally collect data from children. If they discover they have collected a child's data, they will delete it.
Minors under 18 are prohibited from using AI21's services, but the policy does not describe any active age-gating mechanism — meaning a child who accesses the platform may not be identified until after their data has already been collected.
Cross-platform context
See how other platforms handle Children's Data Prohibition and similar clauses.
Compare across platforms →Without an active age verification mechanism, AI21 relies on a reactive rather than preventive approach to children's privacy, which may not fully satisfy COPPA or GDPR-K requirements.
(1) REGULATORY FRAMEWORK: COPPA (15 U.S.C. §§ 6501-6506) applies to online services directed to children under 13 or where the operator has actual knowledge of a user under 13; FTC enforces COPPA with fines up to $51,744 per violation per day. GDPR Art. 8 sets age of digital consent at 16 (or lower as set by member states, minimum 13); UK GDPR and ICO's Age Appropriate Design Code set 18 as the age for high-privacy-risk services. CCPA/CPRA §1798.120(d) requires opt-in consent for sale of data of users under 16. (2)
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