AI21 Labs · AI21 Labs Privacy Policy

Children's Data Prohibition

Medium severity
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What it is

AI21's services are only for users 18 and older, and they do not intentionally collect data from children. If they discover they have collected a child's data, they will delete it.

Consumer impact (what this means for users)

Minors under 18 are prohibited from using AI21's services, but the policy does not describe any active age-gating mechanism — meaning a child who accesses the platform may not be identified until after their data has already been collected.

Cross-platform context

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Why it matters (compliance & risk perspective)

Without an active age verification mechanism, AI21 relies on a reactive rather than preventive approach to children's privacy, which may not fully satisfy COPPA or GDPR-K requirements.

View original clause language
Our Services are not directed to children under the age of 18, and we do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information as soon as possible.

Institutional analysis (Compliance & legal intelligence)

(1) REGULATORY FRAMEWORK: COPPA (15 U.S.C. §§ 6501-6506) applies to online services directed to children under 13 or where the operator has actual knowledge of a user under 13; FTC enforces COPPA with fines up to $51,744 per violation per day. GDPR Art. 8 sets age of digital consent at 16 (or lower as set by member states, minimum 13); UK GDPR and ICO's Age Appropriate Design Code set 18 as the age for high-privacy-risk services. CCPA/CPRA §1798.120(d) requires opt-in consent for sale of data of users under 16. (2)

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Applicable agencies

  • FTC
    The FTC enforces COPPA (Children's Online Privacy Protection Act) for online services that collect data from children under 13, with fines up to $51,744 per violation per day.
    File a complaint →

Provision details

Document information
Document
AI21 Labs Privacy Policy
Entity
AI21 Labs
Document last updated
April 29, 2026
Tracking information
First tracked
April 30, 2026
Last verified
April 30, 2026
Record ID
CA-P-004115
Document ID
CA-D-00460
Evidence Provenance
Source URL
Wayback Machine
SHA-256
4abc7ff0d7779bee955894a99670d17aadf5332ce2786437f3a3b85a2497adc3
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: AI21 Labs | Document: AI21 Labs Privacy Policy | Record: CA-P-004115
Captured: 2026-04-30 06:15:21 UTC | SHA-256: 4abc7ff0d7779bee…
URL: https://conductatlas.com/platform/ai21-labs/ai21-labs-privacy-policy/childrens-data-prohibition/
Accessed: May 2, 2026
Classification
Severity
Medium
Categories

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