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This analysis describes what Affirm's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated Privacy Policy establishes that Affirm qualifies as a financial institution under the Gramm-Leach-Bliley Act, meaning personal information collected in connection with Affirm services is governed by federal banking law rather than applicable state privacy laws. The policy now explicitly discloses collection of identity and profile information including full name, date of birth, Social Security number, email, mailing address, phone number, and password. The updated terms also disclose new data sharing arrangements with fraud prevention, identity verification, and risk intelligence providers, which were not previously detailed. You can contact Affirm's privacy team using the phone number provided in the updated policy to exercise data privacy rights.
View change record →How other platforms handle this
Some of the live audio/video events hosted on or through our services may be recorded.
We collect data about your interactions with the Services, such as IP address, device information, session details, date and time of requests, device type and ID, operating system and application version...
Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code ยง 1798.80(e))... bank account number, credit card number, debit card number, or any other financial information... Collected: Yes.
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"recordings and transcripts of customer service interactions may be stored by us and/or our vendors on our behalf for quality assurance and training purposes.Excerpt from Affirm's Privacy Policy
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The clause states: “recordings and transcripts of customer service interactions may be stored by us and/or our vendors on our behalf for quality assurance and training purposes.”
ConductAtlas has identified this type of provision across 304 platforms. See the full comparison.
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