Adobe · Adobe Privacy Policy · View original document ↗

Biometric Data Collection

High severity Medium confidence Explicitdocumentlanguage Uncommon · 18 of 325 platforms
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Document Record

What it is

Adobe can collect faceprints and voiceprints when you use certain photo and video organization features. These features are off by default and Adobe says it deletes biometric data when you turn them off, but some exceptions may apply.

This analysis describes what Adobe's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The provision establishes a framework under which Adobe processes biometric data only when users explicitly activate specific features and only to perform the operations users have requested. The specification of deletion upon feature disablement creates a defined data retention boundary for this processing activity.

Interpretive note: The carve-out 'unless otherwise specified in the Software or Services' for biometric data deletion introduces ambiguity about which products or features may deviate from the default deletion commitment, and the sufficiency of in-app enablement as written consent under BIPA is legally unsettled.

Consumer impact (what this means for users)

Enabling photo grouping or voice features in Adobe apps may result in the collection of biometric identifiers such as faceprints, which are subject to specific legal protections in several U.S. states. The policy states this data is deleted when the feature is turned off, with a carve-out for cases where the software specifies otherwise.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Navigate to the relevant Adobe app settings and disable face grouping or voice organization features. According to the policy, Adobe will delete biometric data once these features are turned off, subject to any product-specific exceptions.

How other platforms handle this

Wealthfront Medium

We may use third-party vendors for identity verification. These vendors analyze whether the Client's "selfie" matches the government-issued identity document. The information collected from Client photographs may constitute biometric information in some jurisdictions. Where required by law, we will ...

Roblox Medium

Your use of the Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Services, you consent to the data collection and use practices described in the Privacy Policy. Roblox collects information you provide directly, information collected a...

Best Buy Medium

We collect information about you in a variety of ways depending on how you interact with us and our products and services. This includes information you provide directly, information we collect automatically when you use our services, and information we receive from third parties. We may collect ide...

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▸ View Original Clause Language DOCUMENT RECORD
"
Biometric identifiers or information defined under United States laws or other applicable laws (e.g., faceprints and voiceprints, etc.); Where required by law, we will seek any required permissions from you prior to any such collection. Adobe offers certain features that let you edit and organize your photographs, videos, and other types of content using characteristics like face and voice (e.g., you can group similar faces, places, and image characteristics within your collection), and such characteristics may be considered biometric identifiers or biometric information under certain US laws or other applicable privacy laws. When you choose to use these features, Adobe is acting only on your instructions in order to facilitate the service requested by you. These features are off by default and, should you choose to enable them, you can always disable these features. Where we process biometric identifiers or biometric information to deliver a feature requested by you, we delete this information once you turn off the feature, unless otherwise specified in the Software or Services.

— Excerpt from Adobe's Adobe Privacy Policy

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

REGULATORY LANDSCAPE: This provision directly engages the Illinois Biometric Information Privacy Act (BIPA), which requires written informed consent prior to collection of biometric identifiers including faceprints, a publicly available retention and destruction policy, and prohibition on sale or profit from biometric data. Texas and Washington have analogous biometric privacy statutes. The California Consumer Privacy Act treats biometric information as sensitive personal information under CPRA, requiring disclosure and opt-out rights. Enforcement of BIPA is primarily through private right of action, with significant litigation risk. State attorneys general in Illinois, Texas, and Washington also have enforcement authority. GOVERNANCE EXPOSURE: High. BIPA carries statutory damages of $1,000 to $5,000 per violation and has generated substantial class action litigation. The policy's statement that biometric data is deleted upon feature disablement 'unless otherwise specified in the Software or Services' creates a conditional carve-out that may not satisfy BIPA's written policy requirements or the requirement that retention schedules be publicly disclosed. The adequacy of consent mechanisms, particularly whether in-app enablement constitutes written informed consent under BIPA, warrants careful review. JURISDICTION FLAGS: Illinois users face the highest exposure given BIPA's private right of action. Texas and Washington residents are covered by state biometric statutes. California residents have CPRA rights over biometric data as sensitive personal information. EU and EEA users' biometric data is special category data under GDPR Article 9, requiring explicit consent and a valid Article 9(2) condition. CONTRACT AND VENDOR IMPLICATIONS: Organizations deploying Adobe tools to employees in Illinois, Texas, or Washington should assess whether enterprise agreements include biometric data processing terms that satisfy applicable state law requirements. Vendor assessments should confirm whether Adobe's consent and deletion mechanisms meet the specific technical and legal requirements of BIPA. COMPLIANCE CONSIDERATIONS: Compliance teams should verify that the opt-in consent mechanism for biometric features constitutes legally sufficient informed written consent under applicable state biometric laws. The conditional deletion clause ('unless otherwise specified in the Software or Services') should be investigated to identify which products or features may retain biometric data beyond feature disablement. A data map update should capture biometric identifiers as a distinct sensitive data category with jurisdiction-specific handling requirements.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • State AG
    State attorneys general in Illinois, Texas, Washington, and California have enforcement authority over biometric data collection practices under their respective state biometric and consumer privacy laws.
    File a complaint →

Applicable regulations

EU AI Act
European Union
BIPA
Illinois, USA
CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
ePrivacy Directive
European Union
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
UK GDPR
United Kingdom
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Adobe Privacy Policy
Entity
Adobe
Document last updated
May 5, 2026
Tracking information
First tracked
March 20, 2026
Last verified
May 10, 2026
Record ID
CA-P-001071
Document ID
CA-D-00200
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
08ca4e47fea97e5c8d52b5063dd8ce081e0f579c7a1249c171fc2015dbbe475b
Analysis generated
March 20, 2026 11:35 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Adobe
Document: Adobe Privacy Policy
Record ID: CA-P-001071
Captured: 2026-03-20 11:35:46 UTC
SHA-256: 08ca4e47fea97e5c…
URL: https://conductatlas.com/platform/adobe/adobe-privacy-policy/biometric-data-collection/
Accessed: May 20, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

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Frequently Asked Questions

What does Adobe's Biometric Data Collection clause do?

The provision establishes a framework under which Adobe processes biometric data only when users explicitly activate specific features and only to perform the operations users have requested. The specification of deletion upon feature disablement creates a defined data retention boundary for this processing activity.

How does this clause affect you?

Enabling photo grouping or voice features in Adobe apps may result in the collection of biometric identifiers such as faceprints, which are subject to specific legal protections in several U.S. states. The policy states this data is deleted when the feature is turned off, with a carve-out for cases where the software specifies otherwise.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 18 platforms. See the full comparison.

Is ConductAtlas affiliated with Adobe?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Adobe.