This analysis describes what ActiveCampaign's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Users who have paid nothing receive no monetary recovery from ActiveCampaign regardless of the nature or severity of any claim, and paying users are capped at their paid amount.
Interpretive note: The canonical claim states the primary proposition (the cap on ActiveCampaign's liability). The excerpt also extends this cap to 'the other ActiveCampaign Parties,' which is recorded in omitted_material.
The updated terms establish new operational constraints on AI Features use. Users must now actively review all AI-generated output before using, sharing, or relying on it, shifting verification responsibility from ActiveCampaign to the user. The terms introduce AI Credits as a separate usage currency that expires monthly without rollover and cannot be transferred or refunded; unused credits are forfeited. ActiveCampaign reserves the right to modify which features are subject to usage limits and to implement technical controls including throttling or suspension to enforce limits, and states that its measurement of usage is final and binding. You can review the AI Credits page for details on which features are subject to limits and current consumption rates.
View change record →Your maximum financial recovery from ActiveCampaign for any claim under the Terms or related to the Services is capped at what you paid, which may be zero.
How other platforms handle this
OPENAI'S AFFILIATES, SUPPLIERS, LICENSORS, AND DISTRIBUTORS ARE INTENDED THIRD PARTY BENEFICIARIES OF THIS SECTION.
We do not control, maintain, or endorse the Third Party Content or Third Party Services, and we are not responsible or liable for any Third Party Content or Third Party Services, including any damages, losses, failures, or problems...
Teladoc Health disclaims any and all liability for any information, including but without limitation, any medical and health treatment information set forth on linked sites.
"THE TOTAL LIABILITY OF ACTIVECAMPAIGN AND THE OTHER ACTIVECAMPAIGN PARTIES, FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR OUR SERVICES, REGARDLESS OF THE FORM OF THE ACTION, IS LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU...Excerpt from ActiveCampaign's Terms of Service
Get the weekly coverage letter
Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
Users who have paid nothing receive no monetary recovery from ActiveCampaign regardless of the nature or severity of any claim, and paying users are capped at their paid amount.
Your maximum financial recovery from ActiveCampaign for any claim under the Terms or related to the Services is capped at what you paid, which may be zero.
ConductAtlas has identified this type of provision across 280 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by ActiveCampaign.