Provision record
ActiveCampaign · ActiveCampaign Terms of Service · View original document ↗

ActiveCampaign May Use Content to Train and Improve Services

High severity High confidence Explicit document language Common · 277 of 352 platforms

Key Facts · in the document’s own words

May ActiveCampaign view, copy, and internally use Marketing Content?
“As a part of the Services, we may view, copy, and internally use Marketing Content to help us train and improve the Services, including their functionality and effectiveness for you and your campaigns, as well as to assist us in detecting issues.”
Version CA-V-006875, captured Sept. 11, 2026 · live source ↗
Our reading, not the document’s words
ActiveCampaign may view, copy, and internally use Marketing Content to help train and improve the Services, including their functionality and effectiveness, and to assist in detecting issues.
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This analysis describes what ActiveCampaign's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Users' Marketing Content—which may include sensitive campaign data—can be accessed and used internally by ActiveCampaign for purposes beyond delivering the immediate service.

Consumer impact (what this means for users)

Your Marketing Content may be viewed, copied, and used internally by ActiveCampaign for service training, improvement, and issue detection.

How other platforms handle this

Grubhub Medium

These trusted partners may use this information to support and market partnership benefits (including by communicating with you), as well as for their internal business purposes such as analytics and product improvement.

Visa Medium

Subject to the terms of the Privacy Policy, Visa is free to use such information for any purpose it deems appropriate.

TaskRabbit Medium

To enforce the relevant Terms of Service.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
As a part of the Services, we may view, copy, and internally use Marketing Content to help us train and improve the Services, including their functionality and effectiveness for you and your campaigns, as well as to assist us in detecting issues.

Excerpt from ActiveCampaign's Terms of Service

Provision details

Document information
Document
ActiveCampaign Terms of Service
Entity
ActiveCampaign
Date stated by the document
Dec. 23, 2025
As printed in ActiveCampaign’s text (version CA-V-006875), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
May 20, 2026
Text quoted from version
CA-V-006875, captured Sept. 11, 2026
Record ID
CA-P-070268
Document ID
CA-D-000894
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-006875)
dfc84b8663e23367c25e1617f8fd3421b471932f1e60547b525145fe33b599cd
Analysis generated
May 20, 2026 14:01 UTC
Methodology
Evidence
✓ Excerpt found verbatim in version CA-V-006875 (checked Oct. 5, 2026)
Citation Record
Entity: ActiveCampaign
Document: ActiveCampaign Terms of Service
Record ID: CA-P-070268
Version: CA-V-006875
Captured: 2026-09-11 01:30:45 UTC
SHA-256: dfc84b8663e23367…
URL: https://conductatlas.com/platform/activecampaign/activecampaign-terms-of-service/provision/CA-P-070268/activecampaign-may-use-content-to-train-and-improve-services/
Accessed: Oct. 11, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does ActiveCampaign's ActiveCampaign May Use Content to Train and Improve Services clause do?

Users' Marketing Content—which may include sensitive campaign data—can be accessed and used internally by ActiveCampaign for purposes beyond delivering the immediate service.

How does this clause affect you?

Your Marketing Content may be viewed, copied, and used internally by ActiveCampaign for service training, improvement, and issue detection.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 277 platforms. See the full comparison.

Is ConductAtlas affiliated with ActiveCampaign?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by ActiveCampaign.