This analysis describes what ActiveCampaign's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms establish new operational constraints on AI Features use. Users must now actively review all AI-generated output before using, sharing, or relying on it, shifting verification responsibility from ActiveCampaign to the user. The terms introduce AI Credits as a separate usage currency that expires monthly without rollover and cannot be transferred or refunded; unused credits are forfeited. ActiveCampaign reserves the right to modify which features are subject to usage limits and to implement technical controls including throttling or suspension to enforce limits, and states that its measurement of usage is final and binding. You can review the AI Credits page for details on which features are subject to limits and current consumption rates.
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OPENAI'S AFFILIATES, SUPPLIERS, LICENSORS, AND DISTRIBUTORS ARE INTENDED THIRD PARTY BENEFICIARIES OF THIS SECTION.
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"WE DO NOT REPRESENT, WARRANT OR COMMIT TO ANY DELIVERABLES, RESULTS, OUTCOMES OR BENEFITS OF ANY KIND WITH RESPECT TO OUR PERFORMANCE OR YOUR USE OF ANY SERVICES.Excerpt from ActiveCampaign's Terms of Service
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The clause states: “WE DO NOT REPRESENT, WARRANT OR COMMIT TO ANY DELIVERABLES, RESULTS, OUTCOMES OR BENEFITS OF ANY KIND WITH RESPECT TO OUR PERFORMANCE OR YOUR USE OF ANY SERVICES.”
ConductAtlas has identified this type of provision across 280 platforms. See the full comparison.
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