This analysis describes what ActiveCampaign's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The no-refund rule is absolute—covering refunds of any kind—meaning users forfeit all payments made regardless of the amount or timing.
Interpretive note: The excerpt is a sentence fragment without the triggering condition that activates the no-refund rule. The triggering circumstance is not present in this excerpt alone. Record 74147 appears to contain the fuller context (spam complaints). The canonical claim cannot state the trigger without importing language from outside this excerpt, so the trigger is omitted and confidence is low.
Users in the applicable circumstance will receive no refund of any type from ActiveCampaign.
How other platforms handle this
If you reside in Japan and are classified as a "consumer" under the Consumer Contract Act...Whatnot will refund any refundable amounts, other than those relating to the payment delay that directly resulted in the account termination.
Calendly shall promptly refund you with a pro-rated portion of any prepaid, unused Fees for the terminated portion of the Subscription Term.
...we will cancel your subscription and refund the prorated portion of any prepaid subscription fee equal to the remaining unused term of the subscription.
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"you will not be eligible for a refund of any kind.— Excerpt from ActiveCampaign's ActiveCampaign Acceptable Use Policy
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The no-refund rule is absolute—covering refunds of any kind—meaning users forfeit all payments made regardless of the amount or timing.
Users in the applicable circumstance will receive no refund of any type from ActiveCampaign.
ConductAtlas has identified this type of provision across 180 platforms. See the full comparison.
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