This analysis describes what ActiveCampaign's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The no-refund rule is absolute—covering refunds of any kind—meaning users forfeit all payments made regardless of the amount or timing.
Interpretive note: The excerpt is a sentence fragment without the triggering condition that activates the no-refund rule. The triggering circumstance is not present in this excerpt alone. Record 74147 appears to contain the fuller context (spam complaints). The canonical claim cannot state the trigger without importing language from outside this excerpt, so the trigger is omitted and confidence is low.
Users in the applicable circumstance will receive no refund of any type from ActiveCampaign.
How other platforms handle this
In the event of any such termination, Anyscale will refund to Customer a pro-rata portion of the Fees that have been prepaid but unused for the applicable Platform Services.
You acknowledge that you will not be entitled to receive a refund for fees related to the Services to which your access has been terminated.
If under applicable Law you have a time period to terminate your Services based on a right of withdrawal, or a cooling-off period, you may request to terminate the affected Services in accordance with applicable Law and, if applicable, receive a pro rata refund...
"In addition, in the event of recipients’ complaints regarding spam or unsolicited messages, ActiveCampaign may immediately suspend or terminate your account and you will not be eligible for a refund of any kind.Excerpt from ActiveCampaign's Acceptable Use Policy
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The no-refund rule is absolute—covering refunds of any kind—meaning users forfeit all payments made regardless of the amount or timing.
Users in the applicable circumstance will receive no refund of any type from ActiveCampaign.
ConductAtlas has identified this type of provision across 173 platforms. See the full comparison.
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