Provision record
23andMe · 23andMe Terms of Service · View original document ↗

Medical and Diagnostic Disclaimer

High severity Medium confidence Explicit document language Common · 286 of 352 platforms
Stay ahead of the changes
Track 23andMe and get the diff the day its terms change.
Share 𝕏 Share in Share 🔒 PDF
Document Record

What it is

23andMe's genetic reports are not medical diagnoses and should not be used to make health or treatment decisions. Any reliance on the information provided is explicitly at your own risk.

This analysis describes what 23andMe's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This disclaimer defines the operational scope and intended use of the service by explicitly excluding medical diagnosis and treatment guidance from the Services' purposes. It establishes the allocation of liability risk to the user for any health-related decisions based on information obtained through the platform.

Interpretive note: The enforceability of the 'solely at your own risk' liability disclaimer varies materially by jurisdiction; in many of the countries served by this international version, consumer protection law may limit the extent to which this disclaimer can insulate 23andMe from liability for health-related information.

Clause Stability Stable

0
Changes
5
Months Monitored
May 9, 2026
First Seen
May 11, 2026
Last Seen
This clause type exists across 4261 other provisions on other platforms.

Consumer impact (what this means for users)

If you receive a genetic result suggesting elevated risk for a health condition and make a medical decision based on that result, the terms state this is entirely at your own risk and that 23andMe does not warrant or guarantee any health-related information provided. This is a significant liability limitation that consumers relying on health reports should understand.

How other platforms handle this

Tinder Medium

TINDER ASSUMES NO RESPONSIBILITY FOR ANY CONTENT THAT YOU OR ANOTHER USER OR THIRD PARTY POSTS, SENDS, RECEIVES, AND/OR ACTS ON THROUGH OUR SERVICES, NOR DOES TINDER ASSUME ANY RESPONSIBILITY FOR THE IDENTITY, INTENTIONS...

Perplexity AI Medium

we do not warrant that Offering descriptions are accurate, complete, reliable, current, or error-free.

Skillshare Medium

Please note that these third parties are responsible for their own privacy practices.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
23andMe's Services are not intended to diagnose any condition or disease. The Services are not intended to tell you anything about your current state of health, or to be used to make medical decisions, including whether or not you should take a medication, how much of a medication you should take, or determine any treatment. Reliance on any information provided by 23andMe, 23andMe employees, others appearing on our website at the invitation of 23andMe, or other visitors to our website is solely at your own risk.

Excerpt from 23andMe's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: This provision is central to 23andMe's regulatory positioning as a non-clinical, research-and-educational service rather than an in vitro diagnostic device or clinical laboratory test subject to FDA oversight in the US or …

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
23andMe Terms of Service
Entity
23andMe
Document last updated
May 5, 2026
Tracking information
First tracked
May 9, 2026
Last verified
May 9, 2026
Record ID
CA-P-007402
Document ID
CA-D-00147
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
b70f3e6c5981582ff73b50d36ff70d7261796be2cd43a111b581991c2f7af73e
Analysis generated
May 9, 2026 18:23 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: 23andMe
Document: 23andMe Terms of Service
Record ID: CA-P-007402
Captured: 2026-05-09 18:23:26 UTC
SHA-256: b70f3e6c5981582f…
URL: https://conductatlas.com/platform/23andme/23andme-terms-of-service/provision/CA-P-007402/medical-and-diagnostic-disclaimer/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

Get the research letter

Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.

Frequently Asked Questions

What does 23andMe's Medical and Diagnostic Disclaimer clause do?

This disclaimer defines the operational scope and intended use of the service by explicitly excluding medical diagnosis and treatment guidance from the Services' purposes. It establishes the allocation of liability risk to the user for any health-related decisions based on information obtained through the platform.

How does this clause affect you?

If you receive a genetic result suggesting elevated risk for a health condition and make a medical decision based on that result, the terms state this is entirely at your own risk and that 23andMe does not warrant or guarantee any health-related information provided. This is a significant liability limitation that consumers relying on health reports should understand.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 286 platforms. See the full comparison.

Is ConductAtlas affiliated with 23andMe?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by 23andMe.