23andMe can change its terms at any time, and non-material changes take effect immediately upon posting. For material changes, the company says it will notify you by website notice or email. Continuing to use the service after changes means you have accepted the new terms.
This analysis describes what 23andMe's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes the mechanism by which 23andMe retains ongoing authority to alter contractual obligations without requiring affirmative user consent before changes take effect. The operational significance is that the agreement terms governing the service relationship are non-static and subject to modification at the entity's discretion.
Interpretive note: Whether a website posting or email constitutes adequate notice of material changes to satisfy consumer protection requirements in each served jurisdiction is uncertain and jurisdiction-dependent.
The updated Terms now apply only to users who live outside the United States, Canada, EEA, UK, and Switzerland, or who access the Services from outside those regions. US, Canadian, EEA, UK, and Swiss users are directed to region-specific Terms instead. Additionally, when terms for a specific Service conflict with the main Terms, the specific Service terms now govern that portion of your use rather than the main Terms controlling. The mandatory arbitration provision remains in the document but is no longer prominently featured at the very beginning of the Terms.
View change record →The updated Terms of Service now apply exclusively to users in the United States, narrowing the geographic scope from the prior version that addressed users in multiple regions. The terms now contain a prominently featured mandatory arbitration provision that requires disputes to be resolved through individual arbitration on an individual basis rather than through jury trials or class action lawsuits. This means that if a user has a dispute with 23andMe, the updated terms require arbitration as the method of resolution instead of traditional litigation. Additionally, if a user purchases additional services, the main Terms of Service (including the arbitration provision) will control any conflicting terms from those additional services. You can review the complete updated Terms of Service through the link provided in the document.
View change record →The updated terms now apply only to users who live outside or access services outside the United States, Canada, EEA, UK, and Switzerland. Previously, the terms applied to US-based users. The terms also clarify that when service-specific terms conflict with the general Terms of Service, the service-specific terms will govern that particular service rather than the general terms controlling all conflicts. This means users of additional services may operate under different dispute resolution and governance procedures depending on which service they are using.
View change record →If 23andMe updates its terms in ways that affect how your genetic data is used, continued use of the service constitutes acceptance of those new terms. The notification mechanism for material changes, which includes a website notice as a sufficient method, may not guarantee you will see changes before they take effect.
How other platforms handle this
We may modify these Terms from time to time. When we make material changes to these Terms, we will notify you by updating the date at the top of these Terms and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification). Your ...
"Content" means anything you or your Customers create or make available through the Service in connection with your Account, including your intellectual property (e.g. trademarks, trade names, service marks, and copyrighted works); the products or services you offer (e.g., courses, coaching, members...
By posting, uploading, inputting, providing or submitting your Content you grant Kit, its affiliated companies and necessary sublicensees permission to use your Content in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, trans...
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"Each of these terms and conditions may be changed from time to time. Once we post changes on the Services, they are effective immediately. 23andMe may make changes to the Terms in the future. If we make a material change to the Terms, we will notify you, such as posting a notice on our website or sending a message to the email address associated with your account. By continuing to access or use the Services, you agree to be bound by the revised Terms.— Excerpt from 23andMe's 23andMe Terms of Service
(1) REGULATORY LANDSCAPE: The mechanism of treating continued service use as acceptance of amended terms is a standard industry practice, but its adequacy under consumer protection law varies by jurisdiction. In several countries served by this international version, including Australia and Singapore, contract amendment by posting on a website may require additional safeguards or notice periods to be enforceable, particularly for terms that materially affect consumer rights. The GDPR framework, while applicable to the EU version, provides a model for what regulators in other jurisdictions may require for consent to changed data processing terms. (2) GOVERNANCE EXPOSURE: Medium. The provision that non-material changes take effect 'immediately' upon posting, without specifying any notice period, is broad. For a service processing highly sensitive genetic data, the distinction between material and non-material changes may itself be contested, and the adequacy of an email or website notice as effective notification is jurisdiction-dependent. (3) JURISDICTION FLAGS: Jurisdictions with unfair contract term regulations, including Australia, New Zealand, and Singapore, may scrutinize the adequacy of the notice and acceptance mechanism for amendments, particularly where the changes affect data use rights or liability terms. The absence of a mandatory waiting period before changes take effect may be problematic in some markets. (4) CONTRACT AND VENDOR IMPLICATIONS: Enterprise or institutional users relying on specific terms should note that those terms can change without a renegotiation process, with the only recourse being to stop using the service. (5) COMPLIANCE CONSIDERATIONS: Compliance teams should monitor 23andMe's terms update notifications and establish an internal review process triggered by any material change notice. Given the sensitivity of genetic data, any amendment to data use, research participation, or commercialization terms should trigger a review of whether existing user consents remain adequate.
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This provision establishes the mechanism by which 23andMe retains ongoing authority to alter contractual obligations without requiring affirmative user consent before changes take effect. The operational significance is that the agreement terms governing the service relationship are non-static and subject to modification at the entity's discretion.
If 23andMe updates its terms in ways that affect how your genetic data is used, continued use of the service constitutes acceptance of those new terms. The notification mechanism for material changes, which includes a website notice as a sufficient method, may not guarantee you will see changes before they take effect.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by 23andMe.