23andMe restructured the opening section of its Terms of Service on May 5, 2026, making three operational changes: (1) The mandatory arbitration notice that previously appeared at the very top was removed from the initial prominent placement; (2) The geographic scope changed from covering only US users to covering only users outside the US, Canada, EEA, UK, and Switzerland, meaning US users are now governed by region-specific terms; (3) The conflict-of-laws provision was reversed, so when additional service terms conflict with the main Terms, the additional terms now control rather than the main Terms controlling.
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April 19, 2026
v1high
23andMe restructured its Terms of Service on April 19, 2026, making several material changes to scope and dispute resolution. The updated terms now apply only to users in the United States (previously applied to users outside the US, Canada, EEA, UK, and Switzerland), and they now prominently feature a mandatory arbitration clause that requires individual arbitration rather than jury trials or class action lawsuits. Additionally, the terms now state that if additional service terms conflict with these Terms, these Terms will control, reversing the prior hierarchy where additional terms would govern specific service portions.
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March 23, 2026
v1medium
On March 23, 2026, 23andMe revised its Terms of Service to narrow the geographic scope of applicability and clarify how conflicting terms are resolved. The updated terms now apply only to users outside the United States, Canada, EEA, UK, and Switzerland, rather than to US-based users. When additional service terms conflict with these Terms, the additional terms now govern that specific service, whereas previously these Terms would control all conflicts.
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· 17 modified
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March 19, 2026
v1high
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