On April 19, 2026, 23andMe updated its Terms of Service to narrow its geographic scope so that this version now applies only to US users, whereas before it applied to users outside the US, Canada, EEA, UK, and Switzerland. The update also prominently added a mandatory arbitration and class-action waiver notice at the top of the document, and clarified that these Terms now control over any additional service-specific terms in the event of a conflict. This matters because US users are now explicitly bound by mandatory individual arbitration, losing the right to sue in court or join class-action lawsuits.
US users of 23andMe are now explicitly bound by mandatory individual arbitration and have waived their right to class-action lawsuits, limiting how they can seek legal remedies. The reversal of the conflict clause also means any additional service-specific terms users may have relied on for protections can be overridden by the main Terms.
US users of 23andMe are now explicitly required to resolve disputes through individual arbitration rather than jury trials or class-action lawsuits, a right waiver that is now prominently disclosed at the top of the Terms. The geographic scope has also been narrowed so this version of the Terms applies only to US users, meaning non-US users must find their region-specific terms. You can review the full updated Terms at the link provided and consider opting out of arbitration if an opt-out mechanism is available within the stated window after accepting the Terms.
23andMe has revised its Terms of Service effective April 19, 2026, to explicitly surface a mandatory individual arbitration clause and class-action waiver at the top of the document, restrict this version of the Terms to US users only, and establish that these Terms control over any conflicting additional service terms. This touches FTC Act unfair or deceptive practices standards, state consumer protection statutes, and the enforceability of arbitration agreements under the Federal Arbitration Act (FAA, 9 U.S.C. §1 et seq.). Compliance teams at organizations acting as data processors or downstream partners for 23andMe should assess whether vendor agreements require updating. Immediate attention is warranted.
1. Federal Arbitration Act (FAA), 9 U.S.C. §§1–16: The mandatory arbitration clause's enforceability and any opt-out window terms must comply with FAA requirements and applicable case law (e.g., Epic Systems Corp. v. Lewis, 584 U.S. 497 (2018)).
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ConductAtlas provides verified policy intelligence sourced directly from platform documents. All analysis is intended to support, not replace, legal and compliance review. Record CA-C-000527.
ConductAtlas Policy Archive Entity: 23andMe | Document: 23andMe Terms of Service | Record: CA-C-000527 Captured: 2026-04-19 06:10:19 UTC URL: https://conductatlas.com/change/2026-04-19-23andme-23andme-terms-of-service-527/ Accessed: April 22, 2026
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