CA-C-003912
Smartsheet Terms of Service
Entity
Date detected
July 22, 2026
Effective date
July 22, 2026
Severity
Low
Direction
Neutral
Affected users
professional services customers
Changes
1 sentence modified
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Event Summary

Smartsheet revised a sentence in the Professional Services termination clause to add the missing word 'if' between 'to the other party' and 'is in material breach'. The original text read 'to the other party is in material breach', which was grammatically incomplete. The updated text reads 'to the other party if the other party is in material breach', clarifying the conditional trigger for termination. This correction does not change the operative meaning of the termination provision but fixes a grammatical error that could have created ambiguity about when termination is permitted.

LOW

Consumer Impact

This change corrects a grammatical error in the Professional Services termination clause. The updated text now clearly states that 'Either party may terminate a Professional Service by written notice to the other party if the other party is in material breach of an obligation related to the Professional Services and does not cure such breach within thirty (30) days after receiving notice of the breach.' The added word 'if' clarifies the conditional logic for termination but does not change the substantive rights or obligations related to professional services termination.

Governance Analysis

The updated text corrects a grammatical ambiguity in the Professional Services termination clause by completing the conditional statement with the word 'if'. This ensures the termination provision is clearly readable and unambiguous, reducing the risk of interpretation disputes about when termination is permitted.

Key Clauses Affected

Professional Services Termination (Section 10.2)

Added the conditional word 'if' to clarify that termination is permitted when the other party is in material breach and does not cure within 30 days; grammatical correction with no substantive change to termination rights.

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This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology

Evidence Verification

✓ Verified
Previous Version
0c223683ff9925c6cd176df4a336ad71e4e5106376573486f94486846c67b934
July 12, 2026 22:06 UTC
✓ Verified
Current Version
1f2b2103d4bc0d34dae4bd3f94f37df7dd7c1f69cc1e3ccc0cd7ba73e78ea8f4
July 22, 2026 01:23 UTC
✓ Verified
Change Detected
July 22, 2026 01:23 UTC
Analysis Methodology
Citation Record
Entity: Smartsheet
Document: Smartsheet Terms of Service
Record ID: CA-C-003912
Captured: 2026-07-22 01:23:17 UTC
URL: https://conductatlas.com/change/2026-07-22-smartsheet-smartsheet-terms-of-service-3912/
Accessed: July 22, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
For legal and compliance teams

Institutional Analysis

Assessment

This is a grammatical correction to the Professional Services termination clause in Smartsheet's standard terms. The missing word 'if' has been added to complete the conditional statement governing when termination is permitted. This correction clarifies the contract language but does not alter the substantive meaning of the termination provision or create new obligations. No regulatory exposure or compliance action is indicated. This is routine contract maintenance and requires no escalation.

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Regulatory exposure, obligation analysis, escalation trigger, board language, and recommended action.

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ConductAtlas provides verified policy intelligence sourced directly from platform documents. All analysis is intended to support, not replace, legal and compliance review. Record CA-C-003912.

Full Changes

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Document Context

Version history → Policy drift analysis → Document page →
Document
Smartsheet Terms of Service
Entity
Smartsheet
Captured
July 22, 2026
Source URL
https://www.smartsheet.com/legal/user-agreement
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