CA-C-002246
Smartsheet — Smartsheet Privacy Policy
Entity
Date detected
May 21, 2026
Effective date
May 21, 2026
Severity
Low
Direction
Neutral
Affected users
all users
Changes
+1 sentence added · 26 sentences modified
Share 𝕏 Share in Share 🔒 PDF
Watch Smartsheet Get alerts when this policy changes.
Watch — Free

Event Summary

Smartsheet updated its privacy policy to replace the term 'Offerings' with 'Services' throughout the document, and added a single sentence directing readers to a Glossary for definitions of capitalized terms. The term 'Online Services' was also capitalized in one instance. These changes are primarily terminological and organizational, with no material shifts in the substantive privacy practices, data collection authority, or user rights described in the policy.

LOW

Consumer Impact

The updated privacy policy replaces the term 'Offerings' with 'Services' throughout and adds a reference to a Glossary for capitalized term definitions. These are terminological and organizational changes that do not alter the substantive privacy practices, data collection methods, or user rights previously described in the policy. No new obligations or restrictions are introduced by this change.

Governance Analysis

The updated policy clarifies terminology by consistently using 'Services' instead of 'Offerings' and directs users to a Glossary for term definitions. These organizational improvements support reading comprehension but do not alter the substantive privacy commitments or data practices previously stated.

Key Clauses Affected

Glossary reference addition

Added explicit direction to review Glossary for definitions of capitalized terms used throughout the privacy notice.

Terminology update: Offerings to Services

Replaced 'Offerings' with 'Services' in multiple locations for consistency, with no change to what products or services are covered.

Full clause-by-clause analysis available with Compliance.
These clauses may change again. Get alerted when they do. Watch Smartsheet — Free

This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology

Evidence Verification

✓ Verified
Previous Version
3cb752c502db079d64fe378b27ef5bc2d5e654a7d11a6a9921d969ed218709df
May 5, 2026 06:39 UTC
✓ Verified
Current Version
2c0941f8bc8edeea7b7d74f67c90c4ea4f8d74f3b7b08d7a0fdb9c8e1d76e326
May 21, 2026 01:18 UTC
✓ Verified
Change Detected
May 21, 2026 01:18 UTC
Analysis Methodology
✓ Verified
Source Document
https://www.smartsheet.com/legal/privacy
Citation Record
Entity: Smartsheet
Document: Smartsheet Privacy Policy
Record ID: CA-C-002246
Captured: 2026-05-21 01:18:16 UTC
URL: https://conductatlas.com/change/2026-05-21-smartsheet-smartsheet-privacy-policy-2246/
Accessed: May 22, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
For legal and compliance teams

Institutional Analysis

Assessment

This change is a terminology and organizational update with no substantive impact on privacy governance, regulatory obligations, or data processing practices. The replacement of 'Offerings' with 'Services' is a stylistic choice that does not affect the scope of what data is collected, how it is processed, or what rights users retain. The addition of a Glossary reference is a standard transparency practice. No compliance action is required.

Full compliance analysis

Obligation analysis, escalation trigger, board language, and recommended action.

Monitor $19/mo Compliance $249/mo

Monitor: regulatory citations + obligations. Compliance: full compliance memo.

ConductAtlas provides verified policy intelligence sourced directly from platform documents. All analysis is intended to support, not replace, legal and compliance review. Record CA-C-002246.

Full Changes

See the full side-by-side comparison of every sentence added, removed, and modified.

🔒 Full diff — Monitor

Document Context

Version history → Policy drift analysis → Document page →
Document
Smartsheet Privacy Policy
Entity
Smartsheet
Captured
May 21, 2026
Source URL
https://www.smartsheet.com/legal/privacy

Track Smartsheet policy changes

Get alerted when this policy changes again — including what changed and why it matters.

Prefer a weekly summary instead?

Get the biggest policy changes across 320+ platforms every Sunday.