Character.AI updated its Terms of Service on June 19, 2026 with changes to user interface language and content moderation workflows. The update adds new status notifications for Lorebook content under review, including messaging about 'In review' and 'Active' states, and modifies existing language to reflect these processing statuses. The change also adds a notification for voice call usage limits and adjusts content policy messaging. These are primarily operational and interface changes with no apparent modification to substantive rights, obligations, or data practices.
The updated terms incorporate new interface messaging for Lorebook content moderation workflows and voice call usage tracking. The terms now explicitly describe an 'In review' state for Lorebooks with messaging that 'Your Lorebook will be marked as Active when processing is complete' and notes that users may 'leave this page' during review. The terms also add notification text for voice call limits, stating 'When you reach the limit, upgrade to (c.ai+) to keep calling.' These are operational clarifications with no substantive change to user rights or obligations.
Added explicit language describing 'In review', 'Active', and 'Edit required' states for Lorebook content moderation, with messaging that users may leave the page during review.
Added messaging about voice call usage limits and upsell language directing users to upgrade to c.ai+ to continue using voice calls.
This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology
This change introduces explicit status messaging for content moderation workflows and usage limit notifications. The substantive operational change is minimal; the update primarily reflects internal process labeling in user-facing UI. No new data practices, rights …
Regulatory exposure, obligation change, escalation trigger, board-ready language, and recommended action for legal and compliance teams.
Unlock the full institutional analysis — InsightConductAtlas provides verified policy intelligence sourced directly from platform documents. All analysis is intended to support, not replace, legal and compliance review. Record CA-C-003099.
The detected change on July 19, 2026 involves a technical modification to the Character.AI Terms of Service document. The underlying …
The detected change on July 19, 2026 involves a minor technical modification to Character.AI's Privacy Policy document. The substantive language …
The detected change on July 18, 2026 consists of minor technical modifications to the Character.ai Terms of Service webpage metadata …
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