Change record
CA-C-003121
Character.ai Terms of Service
Entity
Date detected
June 21, 2026
Effective date
June 21, 2026
Severity
Low
Direction
Neutral
Changes
+1 sentence added · 3 sentences modified

Impact Summary

Low Neutral for users
Affected users
All users

Character.AI's Terms of Service were updated on June 21, 2026 with minor wording changes to metering and paywall messaging. The update modified how users are notified when they reach usage limits, changing from 'You hit {{amount}} {{feature}} today' to two variants including a new message 'You hit your {{feature}} limit today' without specifying an amount. This appears to be a user interface clarification with no material change to underlying usage policies or restrictions.

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What this means for you

The updated terms clarify the messaging users see when they reach usage limits on the Character.AI platform. The revised language provides multiple notification formats, including a variant that displays usage limit information without specifying the exact amount previously hit. This is a presentational change that does not alter the underlying usage policies, rate limits, or restrictions that apply to accounts.

Key Clauses Affected

metering notification language

Updated wording for usage limit alerts with a new variant that omits the specific amount reached.

Full clause-by-clause analysis available with Insight.

This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology

Evidence Verification

✓ Verified
Previous Version
5f813664c871294271bad77518632509d2dae450976b079d5852ccf95c7fb380
June 19, 2026 00:18 UTC
✓ Verified
Current Version
994afbe71eac15c467bd695d1a95a6d50976f6c0f6fff065ad128f4133a7e1e2
June 21, 2026 00:13 UTC
✓ Verified
Change Detected
June 21, 2026 00:13 UTC
Analysis Methodology
✓ Verified
Source Document
https://character.ai/tos
Citation Record
Entity: Character.AI
Document: Character.ai Terms of Service
Record ID: CA-C-003121
Captured: 2026-06-21 00:13:48 UTC
URL: https://conductatlas.com/change/2026-06-21-characterai-characterai-terms-of-service-3121/
Accessed: Aug. 6, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
For legal and compliance teams

Institutional Analysis

Assessment

This change is a user interface clarification to metering notifications and does not create new compliance obligations, alter data processing, modify consent mechanisms, or engage regulatory frameworks. No institutional review is required.

🔒 Full institutional analysis

Regulatory exposure, obligation change, escalation trigger, board-ready language, and recommended action for legal and compliance teams.

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ConductAtlas provides verified policy intelligence sourced directly from platform documents. All analysis is intended to support, not replace, legal and compliance review. Record CA-C-003121.

Full Changes

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Document Context

Version history → Policy drift analysis → Document page →
Document
Character.ai Terms of Service
Entity
Character.AI
Captured
June 21, 2026
Source URL
https://character.ai/tos
Other changes to Character.ai Terms of Service
Previous change Jun 19, 2026
Character.AI updated its Terms of Service on June 19, 2026 with changes to user interface language and content moderation workflows. …
Low Neutral
Next change Jun 21, 2026
Character.AI updated its Terms of Service on June 21, 2026, with changes to interface text and internal build identifiers. The …
Low Neutral
View full version history →
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