Hugging Face replaced two instances of 'Expert Support' with 'Enterprise Support' in their Terms of Service. The first change is in the list of Services offerings, where 'Expert Support' was removed and replaced with 'Enterprise Support'. The second change updates the support tier name from 'Expert Support' to 'Enterprise Support', with the same description of providing premium support on open source and services. This is a terminology update that clarifies or renames the support product offering.
The updated Terms of Service replace 'Expert Support' with 'Enterprise Support' as the name of the premium support tier. The functionality, benefits, and availability of this support offering remain the same according to the revised language. No changes to pricing, access requirements, or service level commitments are specified in this update.
The updated Terms of Service formalize the product name change from 'Expert Support' to 'Enterprise Support'. This ensures consistent naming across contractual terms, billing systems, and customer communications. Organizations relying on this support tier should verify documentation uses the updated name to avoid confusion in renewal and escalation processes.
→ Support tier will be referenced as 'Enterprise Support' in all Hugging Face communications and billing documents going forward
Expert Support was renamed to Enterprise Support in the enumerated list of available services
The Enterprise Support tier continues to provide premium support on open source and all services and products
This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology
This change is a product naming update with no apparent impact on legal obligations, data handling, or compliance frameworks. The renaming affects internal product documentation and customer communications but does not modify service scope, SLA terms, or regulatory obligations. No action is required unless internal vendor management documents or contracts reference 'Expert Support' by name.
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