Hugging Face updated its Terms of Service on March 19, 2026 to replace references to 'Enterprise Support' with 'Expert Support' across two locations. The first change modified the list of offerings that Services may include, and the second change renamed the support tier itself. This is a terminology update that affects how the support offering is named and labeled in the agreement, with no stated change to the scope or features of the support tier itself.
The updated terms relabel the support offering from 'Enterprise Support' to 'Expert Support'. The functional description of the tier remains unchanged: it continues to provide premium support on open source and all services and products. No substantive change to eligibility, features, pricing, or access conditions has been documented in this update.
This change updates the terminology used to identify a support tier within the Terms of Service. The operational features and benefits of the support offering remain unchanged; the update affects only how the tier is named and referenced in the agreement documentation.
Updated reference from Enterprise Support to Expert Support in the enumerated list of service offerings
Renamed support tier from Enterprise Support to Expert Support; functional description unchanged
This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology
This change is a terminology and branding update with no material impact on support tier features, pricing, or eligibility criteria. No new compliance obligations or regulatory exposures are created. No internal review is required unless the organization has contractual references to the prior 'Enterprise Support' naming convention that require alignment.
Full compliance analysis
Obligation analysis, escalation trigger, board language, and recommended action.
Monitor: regulatory citations + obligations. Compliance: full compliance memo.
ConductAtlas provides verified policy intelligence sourced directly from platform documents. All analysis is intended to support, not replace, legal and compliance review. Record CA-C-001895.
See the full side-by-side comparison of every sentence added, removed, and modified.
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