Prohibits deployment of AI Agents to access Services without express permission; defines AI Agent to include autonomous software, scraping, and automated interactions.
Why it matters: The updated terms establish a new contractual restriction on automated access to Comcast Services, requiring express permission before deploying any AI Agent or programmatic tool. This affects developers, businesses, and organizations that currently use bots, scrapers, API integrations, or automated workflows to interact with Comcast Services, and may require them to seek explicit permission or modify their current practices.
Clarified AI model training practices and expanded data transfer jurisdictions; opt-out mechanism remains available.
Why it matters: The updated terms explicitly establish that AI model training is foundational to HubSpot's platform and clarify the jurisdictions to which personal data may be transferred. Organizations using HubSpot to manage customer data should verify that their own privacy notices, Data Processing Agreements, and vendor contracts accurately reflect these practices, particularly if they have made specific commitments to their customers regarding data residency or AI use restrictions.