This analysis describes what Zoom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Notice of new subprocessors is limited to what is contractually required rather than being unconditional, meaning Customers may not receive notice of every new subprocessor unless their contract specifically requires it.
Interpretive note: The canonical claim captures both the direct notice and the public posting obligations, as both are stated in a single sentence. The public posting is noted in omitted_material as a secondary independent mechanism. Notice is explicitly limited to 'the extent required under contractual agreement,' which is preserved as a qualifier throughout.
As a Customer's account owner, you will receive notice of new subprocessors only to the extent your contractual agreement requires it; updates are also posted publicly.
How other platforms handle this
Mistral AI may update the Description of the Processing from time to time to reflect new Mistral AI Products, features, functionalities or Subprocessors.
Chegg's updates to the "Dispute Resolution", "Class Action Waiver", "Informal Dispute Resolution", and arbitration sections do not provide you with a new opportunity to opt out of the Arbitration Agreement if you have previously agreed...
With respect to GWS Services, SecOpS Services, Looker (original) Services, and Cloud Identity Services...material updates to this Agreement will only take effect if and when Customer's Order Term renews.
Monitoring
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"We will provide the owner of Customer's account with notice of any new Subprocessors to the extent required under contractual agreement, along with posting such updates here.— Excerpt from Zoom's Zoom Sub-Processors
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Notice of new subprocessors is limited to what is contractually required rather than being unconditional, meaning Customers may not receive notice of every new subprocessor unless their contract specifically requires it.
As a Customer's account owner, you will receive notice of new subprocessors only to the extent your contractual agreement requires it; updates are also posted publicly.
ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.
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