ZipRecruiter · ZipRecruiter Terms of Use · View original document ↗

Telephone and SMS Autodialer Consent

Medium severity High confidence Explicitdocumentlanguage Unique · 0 of 343 platforms
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Document Record

What it is

If you give ZipRecruiter your phone number and consent to calls or texts, the company may contact you using automated dialing systems or prerecorded messages. You can revoke this consent by emailing dsars@ziprecruiter.com.

This analysis describes what ZipRecruiter's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Automated and prerecorded calls are subject to specific legal protections under the Telephone Consumer Protection Act (TCPA) in the U.S., and unauthorized autodialed calls can result in statutory damages for affected consumers.

Consumer impact (what this means for users)

By consenting to telephone contact, you may receive automated or prerecorded calls and texts from ZipRecruiter at the number you provided. The agreement notes that consent is not required as a condition of using the service, and you can revoke consent at any time by emailing dsars@ziprecruiter.com with 'Revocation of Telephone Consent' in the subject line.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Send an email to dsars@ziprecruiter.com with the subject line 'Revocation of Telephone Consent' to stop autodialed or prerecorded calls. To stop SMS messages specifically, reply STOP to any SMS message you receive from ZipRecruiter.

How other platforms handle this

Redfin Medium

If you consent to receive calls and SMS text messages from Redfin, that consent is exclusive to Redfin and its partners and affiliates, and is collected solely for the purpose of obtaining your permission to call or text you as part of providing you with the Services or to send you marketing message...

Afterpay Medium

If you choose to open an Account, Afterpay may send you SMS messages. You agree to receive SMS messages at any time of day to each telephone number provided by you to Afterpay, regardless of whether such telephone number is on a corporate, state or federal do-not-call registry. You certify, represen...

Affirm Medium

By creating an Affirm account or using the Services, you consent to receive electronically all communications, agreements, documents, notices and disclosures (collectively, 'Communications') that Affirm provides in connection with your Affirm account and use of the Services. Communications include, ...

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▸ View Original Clause Language DOCUMENT RECORD
"
When using specific Services, we may ask for your consent to contact you by telephone, including by SMS. By granting such consent, you authorize ZipRecruiter to contact you by telephone at the number(s) you have provided, and acknowledge that ZipRecruiter may do so using an automatic telephone dialing system or an artificial or prerecorded voice (to the extent permitted by the laws of the jurisdiction where you reside). You may revoke consent to be contacted by telephone by emailing dsars@ziprecruiter.com and including the wording 'Revocation of Telephone Consent' in the subject line.

— Excerpt from ZipRecruiter's ZipRecruiter Terms of Use

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

1. REGULATORY LANDSCAPE: This provision directly implicates the Telephone Consumer Protection Act (TCPA) in the United States, which requires prior express written consent for autodialed or prerecorded calls and texts to mobile phones. The FTC and FCC share enforcement authority over TCPA-adjacent communications rules. The provision's phrase 'to the extent permitted by the laws of the jurisdiction where you reside' acknowledges jurisdictional variation, which is appropriate given differing consent standards across states and countries. 2. GOVERNANCE EXPOSURE: Medium. The agreement states that consent is not a condition of service, which aligns with TCPA requirements. However, the mechanism for granting consent (asking during specific service interactions) and the sufficiency of disclosure at point of consent are areas that regulators and plaintiffs' attorneys frequently scrutinize in TCPA litigation. The revocation mechanism (email to a specific address with a specific subject line) is more complex than a simple STOP reply for SMS, which could create friction for users seeking to revoke. 3. JURISDICTION FLAGS: U.S. users are subject to TCPA, with California residents having additional protections under CIPA (California Invasion of Privacy Act). Canadian users are subject to CASL (Canada's Anti-Spam Legislation), which has its own express consent requirements for electronic communications. The provision's 'to the extent permitted by the laws of the jurisdiction where you reside' language attempts to account for this variation. 4. CONTRACT AND VENDOR IMPLICATIONS: If ZipRecruiter uses third-party communications vendors to execute autodialed calls or SMS campaigns, those vendor agreements should confirm TCPA-compliant consent management and revocation handling. Procurement teams assessing ZipRecruiter as a communications partner should evaluate whether consent records are maintained in a retrievable format sufficient for TCPA defense purposes. 5. COMPLIANCE CONSIDERATIONS: Compliance teams should verify that the consent-capture mechanism at point of service signup produces a clear, unambiguous record of express written consent as required under TCPA. The email revocation process should be tested to confirm that revocations are processed promptly, as delayed processing of revocation requests is a common basis for TCPA enforcement actions.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has joint enforcement authority over telephone communication rules and unfair or deceptive telemarketing practices under the FTC Act and Telemarketing Sales Rule
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
ZipRecruiter Terms of Use
Entity
ZipRecruiter
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 10, 2026
Record ID
CA-P-008924
Document ID
CA-D-00291
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
9df0e11f119d326123c58a41748b604351f4eafc24fa1042f482c27366aedac7
Analysis generated
May 8, 2026 00:40 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: ZipRecruiter
Document: ZipRecruiter Terms of Use
Record ID: CA-P-008924
Captured: 2026-05-08 00:40:44 UTC
SHA-256: 9df0e11f119d3261…
URL: https://conductatlas.com/platform/ziprecruiter/ziprecruiter-terms-of-use/telephone-and-sms-autodialer-consent/
Accessed: June 29, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does ZipRecruiter's Telephone and SMS Autodialer Consent clause do?

Automated and prerecorded calls are subject to specific legal protections under the Telephone Consumer Protection Act (TCPA) in the U.S., and unauthorized autodialed calls can result in statutory damages for affected consumers.

How does this clause affect you?

By consenting to telephone contact, you may receive automated or prerecorded calls and texts from ZipRecruiter at the number you provided. The agreement notes that consent is not required as a condition of using the service, and you can revoke consent at any time by emailing dsars@ziprecruiter.com with 'Revocation of Telephone Consent' in the subject line.

Is ConductAtlas affiliated with ZipRecruiter?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by ZipRecruiter.