If you give ZipRecruiter your phone number and consent to calls or texts, the company may contact you using automated dialing systems or prerecorded messages. You can revoke this consent by emailing dsars@ziprecruiter.com.
This analysis describes what ZipRecruiter's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Automated and prerecorded calls are subject to specific legal protections under the Telephone Consumer Protection Act (TCPA) in the U.S., and unauthorized autodialed calls can result in statutory damages for affected consumers.
By consenting to telephone contact, you may receive automated or prerecorded calls and texts from ZipRecruiter at the number you provided. The agreement notes that consent is not required as a condition of using the service, and you can revoke consent at any time by emailing dsars@ziprecruiter.com with 'Revocation of Telephone Consent' in the subject line.
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"When using specific Services, we may ask for your consent to contact you by telephone, including by SMS. By granting such consent, you authorize ZipRecruiter to contact you by telephone at the number(s) you have provided, and acknowledge that ZipRecruiter may do so using an automatic telephone dialing system or an artificial or prerecorded voice (to the extent permitted by the laws of the jurisdiction where you reside). You may revoke consent to be contacted by telephone by emailing dsars@ziprecruiter.com and including the wording 'Revocation of Telephone Consent' in the subject line.— Excerpt from ZipRecruiter's ZipRecruiter Terms of Use
1. REGULATORY LANDSCAPE: This provision directly implicates the Telephone Consumer Protection Act (TCPA) in the United States, which requires prior express written consent for autodialed or prerecorded calls and texts to mobile phones. The FTC and FCC share enforcement authority over TCPA-adjacent communications rules. The provision's phrase 'to the extent permitted by the laws of the jurisdiction where you reside' acknowledges jurisdictional variation, which is appropriate given differing consent standards across states and countries. 2. GOVERNANCE EXPOSURE: Medium. The agreement states that consent is not a condition of service, which aligns with TCPA requirements. However, the mechanism for granting consent (asking during specific service interactions) and the sufficiency of disclosure at point of consent are areas that regulators and plaintiffs' attorneys frequently scrutinize in TCPA litigation. The revocation mechanism (email to a specific address with a specific subject line) is more complex than a simple STOP reply for SMS, which could create friction for users seeking to revoke. 3. JURISDICTION FLAGS: U.S. users are subject to TCPA, with California residents having additional protections under CIPA (California Invasion of Privacy Act). Canadian users are subject to CASL (Canada's Anti-Spam Legislation), which has its own express consent requirements for electronic communications. The provision's 'to the extent permitted by the laws of the jurisdiction where you reside' language attempts to account for this variation. 4. CONTRACT AND VENDOR IMPLICATIONS: If ZipRecruiter uses third-party communications vendors to execute autodialed calls or SMS campaigns, those vendor agreements should confirm TCPA-compliant consent management and revocation handling. Procurement teams assessing ZipRecruiter as a communications partner should evaluate whether consent records are maintained in a retrievable format sufficient for TCPA defense purposes. 5. COMPLIANCE CONSIDERATIONS: Compliance teams should verify that the consent-capture mechanism at point of service signup produces a clear, unambiguous record of express written consent as required under TCPA. The email revocation process should be tested to confirm that revocations are processed promptly, as delayed processing of revocation requests is a common basis for TCPA enforcement actions.
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Automated and prerecorded calls are subject to specific legal protections under the Telephone Consumer Protection Act (TCPA) in the U.S., and unauthorized autodialed calls can result in statutory damages for affected consumers.
By consenting to telephone contact, you may receive automated or prerecorded calls and texts from ZipRecruiter at the number you provided. The agreement notes that consent is not required as a condition of using the service, and you can revoke consent at any time by emailing dsars@ziprecruiter.com with 'Revocation of Telephone Consent' in the subject line.
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