Provision record
Zillow · Zillow Privacy Notice · View original document ↗

Generative AI Use in Service Delivery

Medium severity Explicit document language Common · 217 of 352 platforms
Stay ahead of the changes
Track Zillow and get the diff the day its terms change.
Share 𝕏 Share in Share 🔒 PDF

This analysis describes what Zillow's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Google Cloud Medium

To achieve these processing purposes, we use algorithms to recognize patterns in Service Data, manual review of Service Data (such as when you interact directly with our billing or support teams)...

MyFitnessPal Medium

We use your personal information to improve and enhance our Services, including through the use of various technologies (e.g., business intelligence tools, machine learning systems, and artificial intelligence), personalize content and features to your interests and goals...

Steam Medium

We may enforce this provision using both automated detection methods and human review, in accordance with our policies and applicable law.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Facilitate our day-to-day business operations, such as helping you find your next home, or connect with a real estate professional, lender, or property manager, including using generative artificial intelligence and machine learning in line with Our AI Principles

Excerpt from Zillow's Privacy Notice

Provision details

Document information
Document
Zillow Privacy Notice
Entity
Zillow
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-043594
Document ID
CA-D-00425
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
7a85d45391ca5c25d495e4c7c8b16f8c9871c0dd96827c29eb8c5c07ec4608bc
Analysis generated
July 9, 2026 06:40 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Zillow
Document: Zillow Privacy Notice
Record ID: CA-P-043594
Captured: 2026-07-09 06:40:17 UTC
SHA-256: 7a85d45391ca5c25…
URL: https://conductatlas.com/platform/zillow/zillow-privacy-notice/provision/CA-P-043594/generative-ai-use-in-service-delivery/
Accessed: July 30, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

Related Analysis

Get the research letter

Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.

Frequently Asked Questions

What does Zillow's Generative AI Use in Service Delivery clause do?

The clause states: “Facilitate our day-to-day business operations, such as helping you find your next home, or connect with a real estate professional, lender, or property manager, including using generative artificial intelligence and machine learning in line with Our AI Principles”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 217 platforms. See the full comparison.

Is ConductAtlas affiliated with Zillow?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Zillow.