“we collect and record...any other personal data and content you choose to provide in the content of your message or communication (including recordings or transcripts from phone calls and chat features with which you engage, where permitted by law)”
This analysis describes what Zillow's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Phone calls and chat interactions may be recorded and retained as personal data, meaning conversational content — not just form-submitted data — is collected by Zillow.
When a user engages in phone calls or chat features with Zillow, those interactions may be recorded or transcribed and retained as personal data, subject to applicable legal permissions.
How other platforms handle this
Data obtained from you in connection with this text messaging service may include your mobile phone number, your carrier's name, and the date, time and content of your messages and other information you provide...
Where features are available, you may choose to browse certain content in the platform without logging in an account or registering, in which case we may still collect certain Data, including the content you browse, IP address,your interactions with the platform,and associated your device informatio...
Anyscale may collect and use Usage Data to develop, improve, support, and operate its products and services.
"we collect and record...any other personal data and content you choose to provide in the content of your message or communication (including recordings or transcripts from phone calls and chat features with which you engage, where permitted by law)Excerpt from Zillow's Privacy Notice
Netflix updated its Privacy Statement on April 18, 2026, disclosing voice recording collection and expanded household ad profiling for the first time.
Google's Privacy Policy covers Search, Gmail, YouTube, Maps, and every site running Google Analytics. Here is what it actually authorizes.
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Phone calls and chat interactions may be recorded and retained as personal data, meaning conversational content — not just form-submitted data — is collected by Zillow.
When a user engages in phone calls or chat features with Zillow, those interactions may be recorded or transcribed and retained as personal data, subject to applicable legal permissions.
ConductAtlas has identified this type of provision across 286 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Zillow.