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The policy explicitly excludes ShowingTime+, Aryeo, Zillow Home Loans, and Spruce from the scope of this notice, stating that each of these entities has its own separate privacy notice governing the personal data they hold. Users interacting with those entities must consult the respective entity's privacy notice.
This analysis describes what Zillow's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes that the privacy protections, data sharing practices, and user rights described in this notice do not apply to Zillow Home Loans, ShowingTime+, Aryeo, or Spruce, which are Zillow Group affiliates. Users who interact with multiple Zillow Group brands may be subject to materially different data practices depending on which entity's services they use, and must review each entity's notice separately.
Under this clause, data practices, user rights, and disclosures for ShowingTime+, Aryeo, Zillow Home Loans, and Spruce are governed by those entities' own privacy notices rather than this document. Users interacting with any of these affiliated services must separately review the applicable entity's privacy notice to understand their data rights and the practices that apply to their data.
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"This Privacy Notice does not cover or address: Our other affiliated brands and entities, such as ShowingTime+, Aryeo, Zillow Home Loans, and Spruce. These affiliated brands and entities have their own Privacy Notices, and personal data they hold is governed according to their respective Privacy Notices, unless otherwise stated therein.Excerpt from Zillow's Privacy Notice
(1) REGULATORY LANDSCAPE: The carve-out of affiliated financial entities such as Zillow Home Loans is consistent with GLBA and FCRA requirements, which impose separate disclosure and privacy obligations on financial services entities. Compliance teams should assess whether data flows between Zillow's covered platforms and excluded entities (such as referrals from Zillow to Zillow Home Loans) are governed by appropriate inter-entity data sharing agreements. (2) GOVERNANCE EXPOSURE: Medium. The carve-out creates a fragmented privacy disclosure structure within a single corporate group, which may complicate enterprise-level data mapping, user rights request fulfillment, and regulatory audits. Specifically, a user who interacts with both Zillow and Zillow Home Loans may have personal data subject to two distinct legal frameworks with different rights and remedies. (3) JURISDICTION FLAGS: California (CCPA) requires that each business entity with California users maintain its own compliant privacy notice. The carve-out structure is consistent with this requirement but means that California residents must identify which entity holds their data to exercise rights correctly. Financial privacy laws applicable to Zillow Home Loans (GLBA) may provide different or additional protections than CCPA for data held by that entity. (4) CONTRACT AND VENDOR IMPLICATIONS: Organizations integrating with Zillow Group services should identify which legal entity is the contracting party and data controller for the relevant service, and ensure that applicable privacy notice and data processing agreement requirements are assessed entity by entity rather than assuming uniform Zillow Group coverage. (5) COMPLIANCE CONSIDERATIONS: Enterprise compliance programs reviewing Zillow Group relationships should conduct entity-level data mapping to confirm which personal data is governed by this notice versus the separate notices of excluded affiliates. User rights request workflows should account for the entity-level governance structure.
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This provision establishes that the privacy protections, data sharing practices, and user rights described in this notice do not apply to Zillow Home Loans, ShowingTime+, Aryeo, or Spruce, which are Zillow Group affiliates. Users who interact with multiple Zillow Group brands may be subject to materially different data practices depending on which entity's services they use, and must review each …
Under this clause, data practices, user rights, and disclosures for ShowingTime+, Aryeo, Zillow Home Loans, and Spruce are governed by those entities' own privacy notices rather than this document. Users interacting with any of these affiliated services must separately review the applicable entity's privacy notice to understand their data rights and the practices that apply to their data.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Zillow.