Zillow · Governance

Policy Drift Analysis Mixed 4 mo

How Zillow's governance documents and clauses have shifted over time, by document, provision, and change direction.

Zillow has made 4 significant policy changes since monitoring began in May 2026 (4 mo).
Meaningful only Showing all changes including minor
4
Changes
0
Negative
0
Positive
4
Neutral
Negative (0%) Positive (0%)

Documents Affected

Zillow Terms of Use
2 changes
This document sets the rules for using Zillow's Services and heavily favors Zillow: if anything goes wrong, Zillow's financial responsibility to you is capped at $100 or what you paid …
Jul 13, 2026
Zillow added a new section to its Terms of Use establishing consent for communications and call recording. The updated terms authorize Zillow to contact users …
medium neutral
+ 1 more change
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Zillow Privacy Notice
2 changes
This document explains what personal data Zillow collects about you — including records of phone calls, chats, your search history, and your location if you allow it — and how …
May 7, 2026
Zillow's privacy notice navigation menu was slightly adjusted on May 7, 2026. The 'Sign in' option now appears twice in the top navigation bar instead …
low neutral
+ 1 more change
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All Changes (4)

Jul 13, 2026
Zillow added a new section to its Terms of Use establishing consent for communications and call recording. The updated terms authorize Zillow to contact users via email, phone, text messages, …
medium neutral Zillow Terms of Use
Jun 2, 2026
Zillow's Terms of Use footer was updated on June 2, 2026 to add navigation links. The revised footer now includes links to 'Search Updates', 'Favorites', 'Home Loans', and 'Inbox' alongside …
low neutral Zillow Terms of Use
May 7, 2026
Zillow's privacy notice navigation menu was slightly adjusted on May 7, 2026. The 'Sign in' option now appears twice in the top navigation bar instead of once. This is a …
low neutral Zillow Privacy Notice
+ 1 more changes
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Trend Observation

Zillow's most frequent change categories are Consent expansion (1). The most frequently updated document is Zillow Terms of Use with 2 changes. Get alerted when Zillow changes policy →

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