Yelp · Yelp Terms of Service · View original document ↗

User Indemnification Obligation

Medium severity Common · 71 of 325 platforms
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Document Record

What it is

You agree to cover Yelp's legal costs and damages if your use of Yelp causes a third party to make a claim against Yelp.

This analysis describes what Yelp's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The indemnification obligation shifts the cost of defending against certain third-party claims from Yelp to the user. This provision establishes that users bear financial responsibility for legal defense and damages in specified categories of disputes, regardless of Yelp's involvement in the underlying conduct.

Consumer impact (what this means for users)

This clause creates a significant financial risk for users — posting content that inadvertently infringes on someone's rights or violates Yelp's policies could result in you being required to compensate Yelp for resulting legal costs.

How other platforms handle this

Roblox Medium

You agree to indemnify, defend, and hold harmless Roblox and its officers, directors, employees, agents, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or re...

OpenAI Medium

You agree to indemnify, defend, and hold harmless OpenAI and its affiliates, officers, directors, employees, agents, and licensors from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to your use of the Servi...

Airbnb Medium

To the maximum extent permitted by applicable law, you agree to release, defend (at Airbnb's option), indemnify, and hold Airbnb (including Airbnb Payments, other affiliates, and their respective officers, directors, employees, and agents) harmless from and against any claims, liabilities, damages, ...

See all platforms with this clause type →

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▸ View Original Clause Language DOCUMENT RECORD
"
You agree to indemnify, defend, and hold harmless Yelp, its parents, subsidiaries, affiliates, any related companies, suppliers, licensors and partners, and the officers, directors, employees, agents, contractors and representatives of each of them (collectively, the "Yelp Entities") from and against any and all third party claims, actions, demands, losses, damages, costs, liabilities and expenses (including but not limited to attorneys' fees and court costs) arising out of or relating to: (i) your access to or use of the Service, including Your Content, (ii) your violation of the Terms, (iii) your breach of your representations and warranties provided under these Terms, (iv) any products or services purchased or obtained by you in connection with the Service, (v) your products or services, or the marketing or provision thereof to end users, or (vi) the infringement by you, or any third party using your Account, of any intellectual property or other right of any person or entity.

— Excerpt from Yelp's Yelp Terms of Service

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

Broad user indemnification clauses are standard in platform ToS but may be unenforceable under EU consumer protection law (Directive 93/13/EEC) for EEA users. US legal teams should note that enforcement depends on the specific facts and applicable state law.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    Overly broad indemnification clauses may constitute unfair contract terms subject to FTC scrutiny.
    File a complaint →

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Yelp Terms of Service
Entity
Yelp
Document last updated
May 5, 2026
Tracking information
First tracked
March 20, 2026
Last verified
March 20, 2026
Record ID
CA-P-001267
Document ID
CA-D-00239
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
ece3ab9e12b238a33db723f2dc3d9b488265cd68e7dd92f0a0bb85083ee29bc1
Analysis generated
March 20, 2026 05:02 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Yelp
Document: Yelp Terms of Service
Record ID: CA-P-001267
Captured: 2026-03-20 05:02:27 UTC
SHA-256: ece3ab9e12b238a3…
URL: https://conductatlas.com/platform/yelp/yelp-terms-of-service/user-indemnification-obligation/
Accessed: May 20, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Yelp's User Indemnification Obligation clause do?

The indemnification obligation shifts the cost of defending against certain third-party claims from Yelp to the user. This provision establishes that users bear financial responsibility for legal defense and damages in specified categories of disputes, regardless of Yelp's involvement in the underlying conduct.

How does this clause affect you?

This clause creates a significant financial risk for users — posting content that inadvertently infringes on someone's rights or violates Yelp's policies could result in you being required to compensate Yelp for resulting legal costs.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 71 platforms. See the full comparison.

Is ConductAtlas affiliated with Yelp?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Yelp.