Yelp limits the circumstances under which it can be held legally responsible for problems arising from your use of the Service, which is standard for online platforms.
This analysis describes what Yelp's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This clause establishes which version of the Terms controls the user-service relationship, ensuring clarity about which specific terms and conditions apply to any given access or use instance rather than allowing ambiguity about temporal applicability.
Interpretive note: The full text of Yelp's limitation of liability clause was not fully visible in the document extract provided; this analysis is based on inferred standard platform terms and partial document language.
Limitations on Yelp's liability mean that even if the platform causes you harm (such as displaying inaccurate business information or incorrectly removing your content), the damages you can claim may be capped or restricted.
How other platforms handle this
In no event will either party's aggregate liability arising out of or related to this Agreement exceed the total fees paid or payable by Customer in the twelve (12) months preceding the claim. In no event will either party be liable for any indirect, incidental, special, consequential, or punitive d...
IN NO EVENT WILL DEEPSEEK OR ITS AFFILIATES BE LIABLE UNDER ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, TORT, NEGLIGENCE, PRODUCTS LIABILITY, OR OTHERWISE, FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES OR LOST PROFITS, EVEN IF DEEPSEEK OR ITS AFFILIATES HAVE ...
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL PERPLEXITY, ITS AFFILIATES, LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS O...
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"You understand and agree that your access to or use of the Service is governed by the Terms effective at the time of your access to or use of the Service.— Excerpt from Yelp's Yelp Terms of Service
REGULATORY LANDSCAPE: Limitation of liability clauses in consumer contracts are subject to scrutiny under consumer protection law in the EEA (under EU Directive 93/13/EEC on unfair contract terms) and UK, where broad liability exclusions may be unenforceable against consumers. In the US, such clauses are generally enforceable subject to state-specific unconscionability doctrines. GOVERNANCE EXPOSURE: Medium. Broad liability limitations are standard in platform terms but may be partially unenforceable for EEA and UK consumers where mandatory law prohibits exclusion of liability for negligence or fundamental breach. The interaction with the arbitration clause (which limits forum and remedies) amplifies the practical impact of liability limitations. JURISDICTION FLAGS: EEA and UK consumers have greater statutory protections against unfair liability exclusions. California's consumer protection statutes may also limit enforceability of certain liability caps. US users in other jurisdictions have more limited recourse. CONTRACT AND VENDOR IMPLICATIONS: Business account holders entering into advertising or subscription arrangements with Yelp should assess whether the general limitation of liability is supplemented or modified by the Business Terms, and whether any service-level commitments carry separate liability provisions. COMPLIANCE CONSIDERATIONS: Legal teams should evaluate the limitation of liability provisions against applicable consumer protection law in each jurisdiction where Yelp operates, particularly for EEA and UK markets. Any product or service where Yelp data is relied upon for safety or financial decisions warrants closer examination of the practical effect of these limitations.
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This clause establishes which version of the Terms controls the user-service relationship, ensuring clarity about which specific terms and conditions apply to any given access or use instance rather than allowing ambiguity about temporal applicability.
Limitations on Yelp's liability mean that even if the platform causes you harm (such as displaying inaccurate business information or incorrectly removing your content), the damages you can claim may be capped or restricted.
ConductAtlas has identified this type of provision across 227 platforms. See the full comparison.
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