Yelp · Yelp Terms of Service · View original document ↗

Limitation of Liability

Medium severity Low confidence Inferredfromcontext Common · 227 of 325 platforms
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Document Record

What it is

Yelp limits the circumstances under which it can be held legally responsible for problems arising from your use of the Service, which is standard for online platforms.

This analysis describes what Yelp's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This clause establishes which version of the Terms controls the user-service relationship, ensuring clarity about which specific terms and conditions apply to any given access or use instance rather than allowing ambiguity about temporal applicability.

Interpretive note: The full text of Yelp's limitation of liability clause was not fully visible in the document extract provided; this analysis is based on inferred standard platform terms and partial document language.

Consumer impact (what this means for users)

Limitations on Yelp's liability mean that even if the platform causes you harm (such as displaying inaccurate business information or incorrectly removing your content), the damages you can claim may be capped or restricted.

How other platforms handle this

Cohere Medium

In no event will either party's aggregate liability arising out of or related to this Agreement exceed the total fees paid or payable by Customer in the twelve (12) months preceding the claim. In no event will either party be liable for any indirect, incidental, special, consequential, or punitive d...

DeepSeek Medium

IN NO EVENT WILL DEEPSEEK OR ITS AFFILIATES BE LIABLE UNDER ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, TORT, NEGLIGENCE, PRODUCTS LIABILITY, OR OTHERWISE, FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES OR LOST PROFITS, EVEN IF DEEPSEEK OR ITS AFFILIATES HAVE ...

Perplexity AI Medium

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL PERPLEXITY, ITS AFFILIATES, LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS O...

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▸ View Original Clause Language DOCUMENT RECORD
"
You understand and agree that your access to or use of the Service is governed by the Terms effective at the time of your access to or use of the Service.

— Excerpt from Yelp's Yelp Terms of Service

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

REGULATORY LANDSCAPE: Limitation of liability clauses in consumer contracts are subject to scrutiny under consumer protection law in the EEA (under EU Directive 93/13/EEC on unfair contract terms) and UK, where broad liability exclusions may be unenforceable against consumers. In the US, such clauses are generally enforceable subject to state-specific unconscionability doctrines. GOVERNANCE EXPOSURE: Medium. Broad liability limitations are standard in platform terms but may be partially unenforceable for EEA and UK consumers where mandatory law prohibits exclusion of liability for negligence or fundamental breach. The interaction with the arbitration clause (which limits forum and remedies) amplifies the practical impact of liability limitations. JURISDICTION FLAGS: EEA and UK consumers have greater statutory protections against unfair liability exclusions. California's consumer protection statutes may also limit enforceability of certain liability caps. US users in other jurisdictions have more limited recourse. CONTRACT AND VENDOR IMPLICATIONS: Business account holders entering into advertising or subscription arrangements with Yelp should assess whether the general limitation of liability is supplemented or modified by the Business Terms, and whether any service-level commitments carry separate liability provisions. COMPLIANCE CONSIDERATIONS: Legal teams should evaluate the limitation of liability provisions against applicable consumer protection law in each jurisdiction where Yelp operates, particularly for EEA and UK markets. Any product or service where Yelp data is relied upon for safety or financial decisions warrants closer examination of the practical effect of these limitations.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC can examine whether liability limitation clauses in consumer contracts constitute unfair or deceptive practices under Section 5 of the FTC Act
    File a complaint →
  • State AG
    State Attorneys General may evaluate liability limitation clauses under state consumer protection statutes, particularly in California and New York
    File a complaint →

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Yelp Terms of Service
Entity
Yelp
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
May 9, 2026
Record ID
CA-P-001266
Document ID
CA-D-00239
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
d53503a5204a575101a0b55b41cf0aaf446b9e8335df7c9a9038b9e64167ce4f
Analysis generated
May 7, 2026 06:36 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Yelp
Document: Yelp Terms of Service
Record ID: CA-P-001266
Captured: 2026-05-07 06:36:19 UTC
SHA-256: d53503a5204a5751…
URL: https://conductatlas.com/platform/yelp/yelp-terms-of-service/limitation-of-liability/
Accessed: May 20, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Yelp's Limitation of Liability clause do?

This clause establishes which version of the Terms controls the user-service relationship, ensuring clarity about which specific terms and conditions apply to any given access or use instance rather than allowing ambiguity about temporal applicability.

How does this clause affect you?

Limitations on Yelp's liability mean that even if the platform causes you harm (such as displaying inaccurate business information or incorrectly removing your content), the damages you can claim may be capped or restricted.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 227 platforms. See the full comparison.

Is ConductAtlas affiliated with Yelp?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Yelp.