Yelp · Yelp Terms of Service

Limitation of Liability

High severity
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Why it matters

Even if Yelp's actions cause you significant harm, this clause severely limits how much compensation you could recover.

Consumer impact

Yelp's Terms significantly limit how users can resolve disputes — binding arbitration and a class action waiver mean most users cannot sue Yelp in court or join group lawsuits. Users also grant Yelp a broad, royalty-free license to use any content they post, including photos and reviews. You can opt out of the arbitration agreement by sending written notice to Yelp within 30 days of first accepting the Terms.

Applicable agencies

  • FTC
    The FTC can act against limitation of liability clauses that are deceptive or constitute unfair practices against consumers.
    File a complaint →
  • State AG
    State attorneys general may challenge unconscionable limitation of liability clauses under state consumer protection law.
    File a complaint →

Provision details

Document information
Document
Yelp Terms of Service
Entity
Yelp
Document last updated
March 24, 2026
Tracking information
First tracked
March 20, 2026
Last verified
March 20, 2026
Record ID
CA-P-001266
Document ID
CA-D-00239
Evidence Provenance
Source URL
Wayback Machine
SHA-256
ece3ab9e12b238a33db723f2dc3d9b488265cd68e7dd92f0a0bb85083ee29bc1
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Yelp | Document: Yelp Terms of Service | Record: CA-P-001266
Captured: 2026-03-20 05:02:27 UTC | SHA-256: ece3ab9e12b238a3…
URL: https://conductatlas.com/platform/yelp/yelp-terms-of-service/limitation-of-liability/
Accessed: April 4, 2026
Classification
Severity
High
Categories

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