Yelp · Yelp Terms of Service

Account Suspension and Termination

Medium severity
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Why it matters

If your account is terminated, you could lose access to your review history, saved data, and any paid features without compensation or meaningful recourse.

Consumer impact

Yelp's Terms significantly limit how users can resolve disputes β€” binding arbitration and a class action waiver mean most users cannot sue Yelp in court or join group lawsuits. Users also grant Yelp a broad, royalty-free license to use any content they post, including photos and reviews. You can opt out of the arbitration agreement by sending written notice to Yelp within 30 days of first accepting the Terms.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Close Your Account
    Visit Yelp's support page to initiate account closure or appeal a suspension. Navigate to account settings or contact Yelp support directly through the help portal.

Applicable agencies

  • FTC
    The FTC has jurisdiction over unfair or deceptive practices related to account suspension without adequate notice or remedy.
    File a complaint →

Provision details

Document information
Document
Yelp Terms of Service
Entity
Yelp
Document last updated
March 24, 2026
Tracking information
First tracked
March 20, 2026
Last verified
March 20, 2026
Record ID
CA-P-001265
Document ID
CA-D-00239
Evidence Provenance
Source URL
Wayback Machine
SHA-256
ece3ab9e12b238a33db723f2dc3d9b488265cd68e7dd92f0a0bb85083ee29bc1
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Yelp | Document: Yelp Terms of Service | Record: CA-P-001265
Captured: 2026-03-20 05:02:27 UTC | SHA-256: ece3ab9e12b238a3…
URL: https://conductatlas.com/platform/yelp/yelp-terms-of-service/account-suspension-and-termination/
Accessed: April 4, 2026
Classification
Severity
Medium
Categories

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