Wyze says its services are not for children under 13, and it will delete data if it learns a child under 13 has provided personal information without parental consent.
This analysis describes what Wyze's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes the minimum age policy and signals COPPA compliance intent, but does not describe any active age verification mechanism for account creation.
Interpretive note: The provision states the services are not directed to children under 13 but does not describe active age-verification measures; whether passive capture of minor-identifiable data through home cameras triggers COPPA obligations is a regulatory interpretation question not resolved by the document text alone.
Parents and guardians should be aware that Wyze does not describe active age verification measures, meaning children under 13 could potentially create accounts; parents who discover this should contact privacy@wyze.com to request data deletion.
How other platforms handle this
The Service is not directed to children under the age of 16. If you are under the age of 16, you may only use the Service with the involvement and consent of a parent or guardian. If you are a parent or guardian and you are aware that your child has provided us with personal information without your...
YOU MUST BE AND HEREBY AFFIRM THAT YOU ARE AN ADULT OF THE LEGAL AGE OF MAJORITY IN YOUR COUNTRY OR STATE OF RESIDENCE. If you are under the legal age of majority, your parent or legal guardian must consent to this agreement.
The Service is not directed to children under the age of 13. If you are under 13 years of age, please do not use or access the Service at any time or in any manner. If we learn that personally identifiable information has been collected on the Service from persons under 13 years of age and without v...
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"The Services are not directed to children under 13. We do not knowingly collect personally identifiable information from children under 13. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at privacy@wyze.com. If we become aware that a child under 13 has provided us with Personal Information, we will take steps to delete such information from our files.— Excerpt from Wyze's Wyze Terms of Service
REGULATORY LANDSCAPE: This provision directly engages the Children's Online Privacy Protection Act (COPPA), enforced by the FTC, which requires operators of online services directed to children under 13 to obtain verifiable parental consent before collecting personal information. The FTC has pursued enforcement actions against companies that failed to implement adequate age screening mechanisms. Whether Wyze's services are indirectly accessed by minors in household smart device contexts is a relevant COPPA consideration. GOVERNANCE EXPOSURE: Medium. The provision states the services are not directed to children under 13 and commits to deletion of known underage data, which reflects standard COPPA compliance language. However, smart home devices installed in family homes may capture data from minors passively (e.g., video surveillance of shared spaces), which may create COPPA exposure beyond account-creation contexts depending on regulatory interpretation. JURISDICTION FLAGS: In addition to federal COPPA, several states including California have enacted additional children's privacy protections (California Age-Appropriate Design Code, COPPA equivalent provisions) that may impose heightened obligations on services accessible by minors. Legal teams should assess whether Wyze's home device context creates any obligations under these state frameworks. CONTRACT AND VENDOR IMPLICATIONS: Schools or organizations deploying Wyze devices in environments accessible to minors should assess COPPA and FERPA applicability. The lack of described technical age-verification measures may represent a due diligence gap for institutional deployers. COMPLIANCE CONSIDERATIONS: Legal teams should evaluate whether the passive capture of minor-identifiable data through Wyze cameras in household environments triggers COPPA obligations beyond account-creation scenarios, and whether the current policy language adequately addresses the FTC's guidance on mixed-audience services. The contact address for parental data deletion requests (privacy@wyze.com) should be verified as actively monitored.
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This provision establishes the minimum age policy and signals COPPA compliance intent, but does not describe any active age verification mechanism for account creation.
Parents and guardians should be aware that Wyze does not describe active age verification measures, meaning children under 13 could potentially create accounts; parents who discover this should contact privacy@wyze.com to request data deletion.
ConductAtlas has identified this type of provision across 9 platforms. See the full comparison.
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