Provision record
Wise · Wise US Customer Agreement · View original document ↗

Refund Within Three Business Days of Cancel Request

Common · 172 of 343 platforms
Stay ahead of the changes
Track Wise and hear on the next check after its terms change. We check daily where we can, and show you where we can't.
Share 𝕏 Share in Share 🔒 PDF
ⓘ

This analysis describes what Wise's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Gumroad

If you request a refund and also pursue a dispute resolution process for the same transaction with your payment method provider...we will decline your refund request.

OpenAI

We may decide to discontinue our Services, but if we do, we will give you advance notice and a refund for any prepaid, unused Services.

Anyscale

In the event of any such termination, Anyscale will refund to Customer a pro-rata portion of the Fees that have been prepaid but unused for the applicable Platform Services.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
We will refund your money within three (3) business days of your request to cancel a transfer as long as the funds have not already been picked up or deposited into an account of the designated recipient.

Excerpt from Wise's US Customer Agreement

Provision details

Document information
Document
Wise US Customer Agreement
Entity
Wise
Date stated by the document
Sept. 25, 2026
As printed in Wise’s text (version CA-V-007159), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
March 19, 2026
Text quoted from version
CA-V-007159, captured Sept. 26, 2026
Record ID
CA-P-036297
Document ID
CA-D-000265
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-007159)
bb68eee0fc794bdd7f1aebb7e6d94118a88e359c3e4b16ae2e7a2c5fef564df5
Analysis generated
May 21, 2026 00:40 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-007159, captured Sept. 26, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Wise
Document: Wise US Customer Agreement
Record ID: CA-P-036297
Version: CA-V-007159
Captured: 2026-09-26 00:44:02 UTC
SHA-256: bb68eee0fc794bdd…
URL: https://conductatlas.com/platform/wise/wise-us-customer-agreement/provision/CA-P-036297/refund-within-three-business-days-of-cancel-request/
Accessed: Oct. 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

Other risks in this policy

Get the weekly coverage letter

Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.

Frequently Asked Questions

What does Wise's Refund Within Three Business Days of Cancel Request clause do?

The clause states: “We will refund your money within three (3) business days of your request to cancel a transfer as long as the funds have not already been picked up or deposited into an account of the designated recipient.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 172 platforms. See the full comparison.

Is ConductAtlas affiliated with Wise?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Wise.