Provision record
Wise · Wise US Customer Agreement · View original document ↗

30-Minute Cancellation Window for Remittances

High severity Common · 172 of 352 platforms
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This analysis describes what Wise's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

DoorDash Medium

If DoorDash cancels your DashPass subscription, you will receive a refund of your subscription fee on a pro rata basis based on the amount of time remaining in your pre-paid subscription, unless DoorDash terminates your account...because it determines...your actions...violates this Agreement

Venmo Medium

Except where the payment is processed as an e-check, you have the right to cancel a transaction for a full refund unless your designated recipient has already received the payment. However, since most Venmo payments are received within seconds, you may not be able to cancel

Telegram Medium

It is not possible to get a "partial refund" or credit if a user wishes to cancel their recurring subscription early – it will remain valid until the end of its purchased duration.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
You may cancel your Remittance Money Transfer orally or in writing within thirty (30) minutes after making payment.

Excerpt from Wise's US Customer Agreement

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Wise US Customer Agreement
Entity
Wise
Date stated by the document
Sept. 25, 2026
As printed in Wise’s text (version CA-V-007159), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
March 19, 2026
Text quoted from version
CA-V-007159, captured Sept. 26, 2026
Record ID
CA-P-036291
Document ID
CA-D-000265
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-007159)
bb68eee0fc794bdd7f1aebb7e6d94118a88e359c3e4b16ae2e7a2c5fef564df5
Analysis generated
May 21, 2026 00:40 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-007159, captured Sept. 26, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Wise
Document: Wise US Customer Agreement
Record ID: CA-P-036291
Version: CA-V-007159
Captured: 2026-09-26 00:44:02 UTC
SHA-256: bb68eee0fc794bdd…
URL: https://conductatlas.com/platform/wise/wise-us-customer-agreement/provision/CA-P-036291/30-minute-cancellation-window-for-remittances/
Accessed: Oct. 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Wise's 30-Minute Cancellation Window for Remittances clause do?

The clause states: “You may cancel your Remittance Money Transfer orally or in writing within thirty (30) minutes after making payment.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 172 platforms. See the full comparison.

Is ConductAtlas affiliated with Wise?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Wise.