Provision record
Wise · Wise Terms of Use · View original document ↗

Wise Covers Full Unauthorized Transaction Amount if Customer Cooperates

High severity Explicit document language Common · 298 of 352 platforms
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This analysis describes what Wise's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Recent Activity

This document changed recently

Medium May 15, 2026

The updated terms now authorize Wise to accept incoming funds via FedNow, a new instant payment service. The agreement states that FedNow transactions are processed in real time and generally cannot be canceled or reversed once completed, distinguishing them from traditional transfers that may have reversal windows. The terms also establish that Wise may decline any incoming FedNow transaction at its discretion where required for security, compliance, or operational reasons, without specifying advance notice or appeal procedures. Users receiving FedNow payments should understand that such transfers become final immediately upon completion.

View change record →

How other platforms handle this

Pinterest Medium

To the extent that any provisions in the Business Terms of Service conflict with these Terms, the Business Terms of Service shall govern to the extent of the conflict.

Snapchat Medium

Regardless of who terminates these Terms, both you and Snap continue to be bound by Sections 2, 3 (to the extent any additional terms and conditions would, by their terms, survive), and 6 - 25 of the Terms.

SoFi Medium

You agree that SoFi may contact you about any matter relating to your activity with, any inquiry submitted to, or any account or product you have with SoFi.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Wise will protect you from unauthorized activity in your Wise Account. When this protection applies, Wise will cover you for the full amount of the unauthorized activity as long as you cooperate with us and follow the procedures described below.

Excerpt from Wise's Terms of Use

Provision details

Document information
Document
Wise Terms of Use
Entity
Wise
Date stated by the document
May 14, 2026
As printed in Wise’s text (version CA-V-002643), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
May 5, 2026
Text quoted from version
CA-V-002643, captured May 15, 2026
Record ID
CA-P-050853
Document ID
CA-D-000526
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-002643)
1afd58c6a7895a6bc8d717400ac91299235db7d26db9cfde087a74d9da4616b4
Analysis generated
May 20, 2026 22:59 UTC
Methodology
Evidence
✓ Excerpt found verbatim in version CA-V-002643 (checked Oct. 5, 2026)
Citation Record
Entity: Wise
Document: Wise Terms of Use
Record ID: CA-P-050853
Version: CA-V-002643
Captured: 2026-05-15 00:36:06 UTC
SHA-256: 1afd58c6a7895a6b…
URL: https://conductatlas.com/platform/wise/wise-terms-of-use/provision/CA-P-050853/wise-covers-full-unauthorized-transaction-amount-if-customer-cooperates/
Accessed: Oct. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Wise's Wise Covers Full Unauthorized Transaction Amount if Customer Cooperates clause do?

The clause states: “Wise will protect you from unauthorized activity in your Wise Account. When this protection applies, Wise will cover you for the full amount of the unauthorized activity as long as you cooperate with us and follow the procedures described below.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 298 platforms. See the full comparison.

Is ConductAtlas affiliated with Wise?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Wise.